VT Markets only allows one registration per client — each client can only have one email registered with us. A new application using different details will still be rejected if your identity is already linked to an existing account.

If your latest registration was rejected for duplication, you cannot use the new application. Any new registration using the same identity details will be rejected during verification, and trading will not be enabled on that duplicate account. You must continue using your originally registered account.

For example, if your original account was registered with old-email@gmail.com, and you just tried to register with new-email@gmail.com, you should request to update your existing account's email to new-email@gmail.com rather than creating a separate account.

• Need More Help?

  If you can not access your originally registered account, you can choose to replace your email address instead of creating a new account. Send an email to info@vtmarkets.com from an address you currently have access to, including the following details:

  1. 1. Full name

  2. 2. Previously registered email address

  3. 3. New email address you wish to use

  4. 4. Reason for the change (e.g., duplicate registration or lost access to original email)

  5. 5. A clear selfie of yourself holding your valid proof of identity (ID card or passport)