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VT Markets Help Centre
Accounts
Account Opening
Verification Failure & Application Rejection
Verification Failure & Application Rejection
What should I do if an error occurs while uploading a file?
Possible reasons for account verification failure
What to do if I have duplicated account?
Why was my Proof of Identity (POI) rejected?
What will happen if I failed to submit my ID and/or POA during registration?
Why was my Proof of Address (POA) rejected?
My recent application has been rejected due to duplication. Can I use my latest application instead?
Can I do a new registration by using another email if I have been registered on VT Markets?
What do I do if I don't have a valid Proof of Address (POA)?
What should I do if my account application is rejected?
Customer service