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Your questions, our answers

  1. VT Markets Help Centre
  2. Accounts
  3. Account Opening
  4. Verification Failure & Application Rejection
You may also want to know
  • What should I do if an error occurs while uploading a file?
  • Why did my VT Markets account verification fail?
  • What should I do if I have a duplicate account?
  • Why was my Proof of Identity (POI) rejected?
  • What will happen if I failed to submit my ID and/or POA during registration?
  • Why was my Proof of Address (POA) rejected?
  • My application was rejected for duplication. Can I use my latest application instead?
  • Can I register a new account with a different email if I already have one?
  • What should I do if I don't have a valid Proof of Address (POA)?

Can I register a new account with a different email if I already have one?

No. VT Markets only allows one registration per client. If you try to register a new account using a different email, the application will be rejected because your identity documents are already linked to an existing account.

If you need to change the email address on your existing account, refer to How to update my registered email address in the client portal?

Related articles

  • How many live trading accounts can I have?
  • What documents are accepted as Proof of Identity (POI)?
  • How do I enable two-factor authentication (2FA) in the Client Portal?
  • What can be accepted as Proof of Address (POA) for account verification?
  • How long does account verification take?

Risk Warning: Trading CFDs carries a high level of risk and may not be suitable for all investors. Leverage in CFD trading can magnify gains and losses, potentially exceeding your original capital. It’s crucial to fully understand and acknowledge the associated risks before trading CFDs. Consider your financial situation, investment goals, and risk tolerance before making trading decisions. Past performance is not indicative of future results. Refer to our legal documents for a comprehensive understanding of CFD trading risks.

The information on this website is general and doesn’t account for your individual goals, financial situation, or needs. VT Markets cannot be held liable for the relevance, accuracy, timeliness, or completeness of any website information.

Our services and information on this website are not provided to residents of certain countries, including the United States, Singapore, Russia, Hong Kong, and jurisdictions listed on the FATF and global sanctions lists. They are not intended for distribution or use in any location where such distribution or use would contravene local law or regulation.

VT Markets is a brand name with multiple entities authorised and registered in various jurisdictions.
· VT Markets (Pty) Ltd is an authorised Financial Service Provider (FSP) registered and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 50865.
· VT Markets Limited is an investment dealer authorised and regulated by the Mauritius Financial Services Commission (FSC) under license number GB23202269.

VTMarkets Ltd, registered in the Republic of Cyprus with registration number HE436466 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.

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