A VT Markets MT5 trading account can be upgraded to a PRO ECN tier directly through the VT Markets Client Portal, provided the account satisfies specific eligible account types, partnership affiliation criteria, and trading activity metrics. VT Markets will revert a PRO ECN account back to a standard ECN account if the profile joins an Introducing Broker (IB) network, converts to an IB account, or fails to sustain ongoing trading activity thresholds.

What are the Eligible Account Types for upgrading to a PRO ECN

You are an individual client, not an IB (Introducing Broker) account. Your individual account is not linked to any IB.

What are the Eligible Trading Activity or Deposit for upgrading to a PRO ECN

• Condition 1 (Trading Volume Threshold): Within any consecutive 30-day window during a rolling 90-day period, the account must execute at least 5 closed trades with an aggregate notional turnover of at least 500,000 USD (or currency equivalent). Notional Volume Calculation Formula: Lots × Contract Size × Close Price.
• Condition 2 (Account Balance Threshold): The MT5 account balance maintains more than 10,000 USD (or account currency equivalent), and the trading account has completed at least 1 closed trade in its history.

Step-by-Step Upgrade Process for the PRO ECN

1. Log in to the VT Markets Client Portal.

2. Navigate to the Account tab from the main navigation menu.

3. Locate the eligible MT5 account card and click the Upgrade to PRO ECN icon.

4. Submit the request for system evaluation; upon meeting all criteria, the account profile updates immediately.

 Why does the "Upgrade to PRO ECN" button not appear

1. Confirm that your account is hosted on MetaTrader 5 (MT5); MT4 accounts are not supported.

2. Check whether your account is tagged under an IB affiliate in your account, which prevents the upgrade icon from rendering.

3. Verify that your trading activity or balance meets the minimum criteria.

What situation will cause the PRO ECN Account to be downgraded

• Joining an IB Network: Registering or linking the account under an Introducing Broker after the upgrade was approved.

• Individual Account Converted to IB: Changing your personal trading profile status to an IB account.

• Lapse in Trading Activity: Failing to maintain either the minimum 500,000 USD notional turnover (5+ closed trades) or the 10,000 USD balance benchmark during any consecutive 30-day period within a 90-day evaluation cycle.

What happens to my open positions if my account is downgraded

Existing positions remain open without interruption; however, subsequent order executions will clear under standard ECN fee structures and spread schedules rather than PRO ECN specifications.

Need More Help?

If the upgrade option does not display, your submission fails, or you require clarification regarding an account downgrade, contact Customer Support via 24/7 Live Chat on the website or email info@vtmarkets.com for review by the internal team with the following information:

1. Registered email address

2. MT5 trading account number.

3. Screenshot or description of the error prompt encountered in the Client Portal