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  1. VT Markets Help Centre
  2. Accounts
  3. Account Information

Account Information

    How to update my registered phone number in the client portal?
    How to update my registered email address in the client portal?
    What is my User ID and where can I find it?
    What is the difference between a Standard STP account and a RAW ECN account?
    Differences Between Demo and Live Accounts
    What to do if I can't receive emails from VT Markets?
    Which base currencies are accepted for trading accounts?
    Can I change my trading account type?
    How can I change my account currency?
    How to open a live or additional trading account?
    Can I change my trading account number?
    How can I close my trading account?
    How can I change the name on my VT Markets account?
    How to change my residential address?
    How can I reset the email address, phone number, or reset security authenticator (2FA) if I no longer have access to the original one?
    What's the difference between ECN and PRO ECN?
    What are the conditions for upgrading to PRO ECN?
    How to submit an application for PRO ECN?
    Why was my PRO ECN trading account downgraded?
    If my PRO ECN trading account is downgraded, how can I upgrade again?

Risk Warning: Trading CFDs carries a high level of risk and may not be suitable for all investors. Leverage in CFD trading can magnify gains and losses, potentially exceeding your original capital. It’s crucial to fully understand and acknowledge the associated risks before trading CFDs. Consider your financial situation, investment goals, and risk tolerance before making trading decisions. Past performance is not indicative of future results. Refer to our legal documents for a comprehensive understanding of CFD trading risks.

The information on this website is general and doesn’t account for your individual goals, financial situation, or needs. VT Markets cannot be held liable for the relevance, accuracy, timeliness, or completeness of any website information.

Our services and information on this website are not provided to residents of certain countries, including the United States, Singapore, Russia, and jurisdictions listed on the FATF and global sanctions lists. They are not intended for distribution or use in any location where such distribution or use would contravene local law or regulation.

VT Markets is a brand name with multiple entities authorised and registered in various jurisdictions.
· VT Markets (Pty) Ltd is an authorised Financial Service Provider (FSP) registered and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 50865.
· VT Markets Limited is an investment dealer authorised and regulated by the Mauritius Financial Services Commission (FSC) under license number GB23202269.

VTMarkets Ltd, registered in the Republic of Cyprus with registration number HE436466 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.

Copyright © 2026 VT Markets.