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VT Markets Help Centre
Accounts
Account Information
Account Information
How to update my registered phone number in the client portal?
How to update my registered email address in the client portal?
What is my User ID and where can I find it?
What is the difference between a Standard STP account and a RAW ECN account?
Differences Between Demo and Live Accounts
What to do if I can't receive emails from VT Markets?
Which base currencies are accepted for trading accounts?
Can I change my trading account type?
How can I change my account currency?
How to open a live or additional trading account?
Can I change my trading account number?
How can I close my trading account?
How can I change the name on my VT Markets account?
How to change my residential address?
How can I reset the email address, phone number, or reset security authenticator (2FA) if I no longer have access to the original one?
What's the difference between ECN and PRO ECN?
What are the conditions for upgrading to PRO ECN?
How to submit an application for PRO ECN?
Why was my PRO ECN trading account downgraded?
If my PRO ECN trading account is downgraded, how can I upgrade again?
Customer service