You can update your registered email address directly in the Client Portal, as long as you still have access to your current email address (a verification code will be sent to it during the process).
- 1. Log in to the Client Portal.
- 2. Go to Profile > Security Management.
- 3. In the Email Address section, click Modify. If your email hasn't been verified yet, complete the initial verification first.
- 4. Click Send Code and enter the verification code sent to your current email.
- 5. Enter your current password and your new email address, then click Send Code again.
- 6. Enter the verification code sent to your new email address and click Confirm.
Need More Help?
If you are unable to log in to the client portal or if your original email address cannot be verified, please refer to this article: How do I reset my registered email address if I lose access?
.