VT Markets does not allow duplicate accounts. Each proof of identity, phone number, or name can only be linked to one registered email address. If you have multiple accounts, continue using your originally registered email for all trading activities.
If you register a new account using the same identity documents, phone number, or personal details, your ID or proof of address verification will be rejected, and you will not be able to trade on the new account.
Need More Help?
If you no longer have access to your originally registered email and cannot log in to your account, do not create a new account. Instead, request an email update so you can regain access to your existing account.
To request an email change, send an email to info@vtmarkets.com from any email you currently have access to, and include the following:
- 1. Full name
- 2. Previously registered email address
- 3. New email address you'd like to use
- 4. Reason for the change (e.g., lost access to original email)
- 5. A selfie of yourself holding your proof of identity (see example below)
Our team will verify your identity and update your registered email so you can log back in.