A VT Markets MT5 trading account can be upgraded to a PRO ECN tier directly through the VT Markets Client Portal, provided the account satisfies specific eligible account types, partnership affiliation criteria, and trading activity metrics. VT Markets will revert a PRO ECN account back to a standard ECN account if the profile joins an Introducing Broker (IB) network, converts to an IB account, or fails to sustain ongoing trading activity thresholds.

• Eligible Account Types for the PRO ECN Upgrade

  • • Account Identification: Once the upgrade completes successfully, a dedicated PRO ECN logo badge appears next to the MT5 account card inside the Client Portal.

• Trading Activity Prerequisites (Must Meet at Least One) for the PRO ECN Upgrade

  1. 1. Condition 1 (Trading Volume Threshold):

     • • Within any consecutive 30-day window during a rolling 90-day period, the account must execute at least 5 closed trades with an aggregate notional turnover of at least 500,000 USD (or currency equivalent).

     • Notional Volume Calculation Formula: Lots × Contract Size × Close Price.

  2. 2. Condition 2 (Account Balance Threshold):

     • • The MT5 account balance maintains more than 10,000 USD (or account currency equivalent), and the trading account has completed at least 1 closed trade in its history.

• Partnership Affiliation Rules for the PRO ECN Upgrade

  • • Accounts Under a CPA Partner: Eligible for the PRO ECN upgrade.

  • • IB Accounts or Accounts Under an IB: Not eligible for the PRO ECN upgrade.

  • • Hybrid Affiliation (Under Both IB and CPA): Strictly not eligible for the upgrade.

• Step-by-Step Upgrade Process for the PRO ECN

  1. 1. Sign in to the VT Markets Client Portal.

  2. 2. Navigate to the Account tab from the main navigation menu.

  3. 3. Locate the eligible MT5 account card and click the Upgrade to PRO ECN icon.

  4. 4. Submit the request for system evaluation; upon meeting all criteria, the account profile updates immediately.

• Triggers for PRO ECN Account Downgrade to Standard ECN

  • • Joining an IB Network: Registering or linking the account under an Introducing Broker after the upgrade was approved.

  • • Individual Account Converted to IB: Changing your personal trading profile status to an IB account.

  • • Lapse in Trading Activity: Failing to maintain either the minimum 500,000 USD notional turnover (5+ closed trades) or the 10,000 USD balance benchmark during any consecutive 30-day period within a 90-day evaluation cycle.

• Troubleshooting & Common Inquiries

  1. 1. Why does the "Upgrade to PRO ECN" button not appear?

     • • Confirm that your account is hosted on MetaTrader 5 (MT5); MT4 accounts are not supported.

     • • Check whether your account is tagged under an IB affiliate in your account, which prevents the upgrade icon from rendering.

     • Verify that your trading activity or balance meets the minimum criteria.

  2. 2. What happens to my open positions if my account is downgraded?

     • • Existing positions remain open without interruption; however, subsequent order executions will clear under standard ECN fee structures and spread schedules rather than PRO ECN specifications.

• Need More Help?

  • If the upgrade option does not display, your submission fails, or you require clarification regarding an account downgrade, contact Customer Support via 24/7 Live Chat on the website or email info@vtmarkets.com for review by the internal team with the following information:

    1. 1. Registered email address

    2. 2. MT5 trading account number

    3. 3. Screenshot or description of the error prompt encountered in the Client Portal