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Deposit Funds
- How do I deposit funds via Local Bank Transfer?
- Why does my bank statement show a different posting date than my actual transaction date?
- Why are funds not being deducted from my bank account after a deposit attempt?
- Bank Offsetting (Voiding) for Credit and Debit Card Deposits and Withdrawals Same-Day
- Can I use multiple credit or debit cards to deposit, and how do credit/debit withdrawals work?
- Why are some deposit options missing or unavailable?
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Withdrawal Funds
- Can I withdraw funds from my trading account while I have open positions?
- Why does my bank statement show a different posting date than my actual transaction date?
- Bank Offsetting (Voiding) for Credit and Debit Card Deposits and Withdrawals Same-Day
- Can I use multiple credit or debit cards to deposit, and how do credit/debit withdrawals work?
- What withdrawal methods are supported by VT Markets?
- How do I submit a withdrawal request via Client Portal?
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International bank transfer (Wire)
- Why am I unable to select or use International Bank Transfers when I deposit?
- Why do I need to undergo advanced verification when using international bank transfers (bank wire)?
- How do I complete Advanced Verification?
- What documents are required for advanced verification (wire transfers)?
- How long will the advanced verification take?
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Internal Transfers
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Security Authenticator (2FA)
- Why didn't I receive the email verification for 2FA?
- What is Two-Factor Authentication(2FA) and why do I need to enable it?
- Why do I keep failing face verification?
- Under what circumstances is proof of face required? Do all clients need to complete POF verification?
- How to solve the problem of multiple rejections of Proof of Face(POF)?
- Why do I see the "Invalid verification Code" error when verifying 2FA?
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