You can transfer funds free of charge between your own trading accounts—including MetaTrader 4 (MT4), MetaTrader 5 (MT5), and Copy Trading accounts—through the VT Markets Client Portal or the VT Markets App. Internal transfers are only supported between accounts that share the same base currency and have no active open positions.

What you need to know before making an internal transfer

Before submitting an internal transfer request, review the following system rules:

• Same base currency required: 

  Internal transfers can only be made between trading accounts denominated in the same base currency (for example, USD to USD). 

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• No transfer fees: 

  VT Markets charges zero handling fees for internal transfers between trading accounts.

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• No open positions allowed: 

  To protect your account from margin calls during market fluctuations, you must close all open positions before transferring funds.

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• Credit bonus adjustments: 

  If your source trading account holds an active promotional credit bonus, an on-screen prompt will notify you before you confirm the internal transfer; a proportionate amount or the entire trading credit will be removed upon internal transfer.

Steps to transfer funds between trading accounts

Select your preferred platform below to complete an internal transfer:

• Via the VT Markets Client Portal

  1. Log in to the VT Markets Client Portal using your registered email address and password.

  2. Navigate to Funds > Transfer between accounts from the left-hand navigation menu.

  3. Under the From field, select your source trading account.

  4. Under the To field, select your destination trading account (must share the same base currency).

  5. Enter the amount you wish to transfer and click Submit.

• Via the VT Markets App 

  1. Open and log in to the VT Markets App on your mobile device.

  2. Tap the Assets tab on the bottom navigation bar, then tap Transfer.

  3. Select your source account (From) and destination account (To).

  4. Enter the transfer amount and follow the on-screen prompts to confirm.

What if you cannot select an trading account or submit a transfer

• Destination account is missing or cannot be selected: 

  Confirm that the target account shares the exact same base currency as your source account, and verify that the account is active rather than archived or dormant.

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• Transfer is blocked or fails to submit: 

  Check your source trading account in MT4, MT5, or the app to ensure all open positions and pending orders are closed before retrying.

Need more help?

If your internal transfer encounters an error or the funds do not appear in your destination trading account, contact Customer Support via 24/7 Live Chat on our official website or email info@vtmarkets.com from your registered email address with the following details:

1. Full registered legal name and email address

2. Source trading account number (From)

3. Destination trading account number (To)

4. Exact transfer amount and currency

5. A screenshot of any pop-up prompt or error message displayed on screen