You must complete Advanced (Bank Transfer) Verification before using international bank wire transfers to deposit or withdraw funds with your VT Markets Trading Account. To upload Advanced (Bank Transfer) Verification through the VT Markets Client Portal, our internal team typically reviews submissions within 1 working day.

What documents are required for advanced verification

To pass the elevated banking review, you must upload clear, high-resolution color copies showing all four corners of the following documents:

Advanced Proof of Identity (POI)

• Accepted document type: Passport (photo page and signature page),  Resident Identity Card (front and back)

• Requirement: A valid government-issued photo ID displaying your full legal name, clear photo, date of birth, issue date, and expiration date. 

A Resident Identity Card (front and back) may be accepted depending on your registered region; if declined or it does not show the ID card option when verifying, please submit using your passport.

Advanced Proof of Address (POA)

• Accepted document type: Bank statement or credit card statement (primary document); official utility bill such as water, electricity, gas, or landline phone bill (supplementary document).

• Requirement: A full-color financial statement issued within the last 3 months, clearly displaying your full legal name, issue date, and physical residential street address (P.O. Box addresses are not accepted). 

If your bank or credit card statement does not display your full residential street address, you must upload it together with an official utility bill issued within the last 3 months that confirms your address.

• Example 1: Bank statement (Within 3 months and with address)

• Example 2: Bank statement (Within 3 months and without address) + Official utility bill (Within 3 months and with address)

How to submit advanced verification 

Follow these steps to upload your documents and track your review status:

• Via Client Portal

1. Log in to the VT Markets Client Portal using your registered email address and password.

2. Navigate to Profile > Verification from the left-hand navigation menu.

3. Select the Plus (or Advanced) verification tab.

4. Follow the on-screen prompts to upload your identity and banking documents.

5. Check your status anytime under the Verification tab; reviews typically take 1 working day to complete.

• Via VT Markets App

  1. On the home screen, tap the menu icon (nine dots) in the top-left corner.

  2. Tap on your account profile banner at the top of the menu.

  3. Under the Profile Page, tap Authentication.

  4. In the Verification Centre, switch to the Plus tab.

  5. Tap the blue Verify button next to Bank Transfer Verification and follow the prompts to submit your required documents

Need more help?

If your verification remains pending for more than 1 working day, fails to upload, or is rejected after checking the requirements above, contact Customer Support via 24/7 Live Chat on our official website or email info@vtmarkets.com from your registered email address with the following details:

1. Full registered legal name and email address

2. MT4 / MT5 trading account number

3. A screenshot of your current verification status in the VT Markets Client Portal

4. Any specific error message or document rejection reason displayed on screen

5. Your support document (PDF)