You can submit a withdrawal request directly through the VT Markets Client Portal or the VT Markets App using various payment methods, including credit/debit cards, local bank transfers, international wire transfers, and e-wallets (such as Skrill and Neteller). Available withdrawal methods depend on your original deposit method, supported payment gateways, and your country of registration.
What you need to know before you withdraw
Before submitting a withdrawal request, review the following rules:
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Return-to-source method:
Funds deposited via credit/debit card or Local bank transfers must be refunded back to that exact card up to your total historical deposited amount before other withdrawal methods become available
Once your original deposit quotas are cleared, you can withdraw remaining funds and trading profits using other available channels such as international bank wire transfers, e-wallets, or cryptocurrency.
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No third-party withdrawal:
Your withdrawal bank account, card, or e-wallet must be registered under the exact same full legal name verified on your VT Markets profile. Withdrawals to third-party accounts will be rejected.
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Credit bonuses remove:
If your account holds a promotional credit bonus, a proportionate amount will be deducted upon withdrawal (a confirmation prompt will display the exact deduction before you submit).
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Weekend and holiday processing:
You can submit withdrawal requests 24/7, but banks and payment providers process transactions on business days (Monday through Friday). Requests submitted on weekends or public holidays will begin processing on the next working day.
Steps to submit a withdrawal request from your trading account
Select your preferred platform below to submit a withdrawal:
Via the VT Markets Client Portal
Log in to the VT Markets Client Portal using your registered email address and password.
Navigate to Funds > Withdraw Funds from the left-hand navigation menu.
Select the trading account you wish to withdraw from and enter your withdrawal amount.
Click Continue to proceed to the payment details page.
Select your eligible withdrawal method from the drop-down menu and enter the required beneficiary details.
Review your transaction summary and click Withdraw Now to submit your request.
Via the VT Markets App (Mobile)
Open and log in to the VT Markets App on your mobile device.
Tap the Assets tab on the bottom navigation bar, then tap Withdraw.
Choose your trading account (Contract) or copy trading account (Copy)
Enter your intended withdrawal amount.
Select your eligible withdrawal method, complete the required beneficiary details, and confirm submission.
What are the withdrawal fees and processing times
Available withdrawal channels vary depending on your registered country of residence. Review the specific requirements, fee structures, and estimated settlement times below:
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Credit and debit cards
Fee: Free of charge (no fee collected by VT Markets).
Processing time: 3 to 7 working days, depending on your card issuer's clearing network.
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Local bank transfers
Fee: Free of charge (no fee collected by VT Markets).
Processing time: 1 to 3 working days, depending on domestic banking gateways.
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International bank wire transfers
Fee: Your first wire withdrawal each calendar month is free of charge; each subsequent wire withdrawal within the same calendar month incurs a fixed 20 USD (or currency equivalent) operational fee.
Processing time: 3 to 7 working days, depending on intermediary correspondent bank clearance.
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E-wallets (Skrill & Neteller)
Fee: Payment providers deduct a direct processing fee of 1% for Skrill and 2% for Neteller.
Processing time: 1 to 3 working days.
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Cryptocurrency
Fee: Free of charge from VT Markets (standard blockchain network fees may apply).
Processing time: 1 to 3 working days, subject to blockchain network confirmations and internal review
Need more help?
If your withdrawal request cannot be submitted or has not arrived after the standard processing timeframe, contact Customer Support via 24/7 Live Chat on our official website or email info@vtmarkets.com from your registered email address with the following details:
Full registered legal name and email address
MT4 or MT5 trading account number
Withdrawal method, exact amount, and currency
Date and time you submitted the withdrawal request
A full screenshot of the withdrawal status or error message displayed in the Client Portal
Supporting proof of your payment account or past funding statement (or TXID in plain text for cryptocurrency withdrawals)