To help protect your account, the Client Portal includes a security feature that temporarily locks access after 10 unsuccessful login attempts within a one-hour period. 

If this limit is reached, the account will be locked for 6 hours and a password reset will be required to regain access.

This is an automated security measure and cannot be manually removed. Access can only be restored by waiting for the 6-hour lockout period to expire or resetting your Client Portal password.