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What is an investor (read-only) password and how do I set it?

An investor password provides read-only access to your trading account, allowing you or third parties to view your balance, trade history, and real-time open positions without the ability to place, modify, or close trades. You can configure or update an investor password directly within the MT4/MT5 desktop terminal or via the MT4/MT5 mobile app on Android and iOS.
 

Steps for setting an investor password on the Desktop Terminal (MT4 / MT5 PC):

  1. 1. Open the terminal and go to Tools > Options (or press Ctrl + O).
  2. 2. Under the Server tab, click the Change button next to the password field.
  3. 3. Enter your current master (trading) password, select Change investor (read-only) password, enter your new password, and click OK.

 

Steps for setting an investor password on MT4/5 Mobile Devices (iOS):

  1. 1. Open the MT4/MT5 app and tap Settings in the bottom bar.
  2. 2. Tap your active account name at the top, then tap the "..." icon under Current Account.
  3. 3. Select Change Password > Change Investor Password.

 

Steps for setting an investor password on MT4/5 Mobile Devices (Android):

  1. 1. Open the MT4/MT5 app and tap the menu icon (≡) in the upper-left corner.
  2. 2. Select Manage accounts, tap the menu dots next to your account, and choose Change password.
  3. 3. Select Change investor password and follow the on-screen prompts to confirm.

 

Troubleshooting and Verification Guidelines when setting an investor password 

  • Password Complexity Errors: The password must be at least 5 characters long and contain a mix of uppercase letters, lowercase letters, or numbers; simple or short passwords will be rejected by the server.

  • Master Password Validation Failure: You must enter your active, correct master trading password to authorize setting an investor password. If you have forgotten your master password, reset it first via the VT Markets Client Portal > Account dashboard.

  • Disabled "New Order" Button: If you log in to MT4/MT5 and find that order placement and modification buttons are greyed out, verify whether you logged in using your master password instead of your investor password.

     

Need More Help?

  • If you encounter system errors while updating your investor password, or if you need assistance identifying your current account access permissions, contact our Customer Support team via Live Chat on our website or email info@vtmarkets.com with the following details:

    1. 1. Registered email address

    2. 2. Trading account number and platform terminal (MT4 or MT5, including PC, Android, or iOS)

    3. 3. Screenshot of any error prompt displayed on your screen

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