To enhance account security and provide a better client experience, VT Markets has introduced a self-service Proof of Face (POF) verification feature as an Advanced Verification. You can proactively complete this verification through the VT Markets Client Portal or the VT Markets App without waiting for a system-generated request.

Eligibility: You must have completed your Proof of Identity (POI) verification before you are eligible for Proof of Face (POF) verification.

Completing Verification via Client Portal
If you are using the web Client Portal, please follow these steps:
1. Log in to your VT Markets Client Portal.
2. Navigate to Profile and select Verification.
3. Click on the "Plus" tab on the verification page.
4. Locate Face Verification and click the "Verify Now" button to begin.

Completing Verification via VT Markets App
If you are using the mobile app, please follow these steps:
1. Open the VT Markets App and click the nine-square grid icon in the upper left corner.
2. Click the "Settings" icon in the upper right corner.
3. Click profile and then click the Authentication tab 
4. Select the "Plus" tab in the Authentication Centre. Locate Face Verification and tap "Verify" to initiate the process.

The verification status will be updated to "Verified" once the review is complete. If the verification is unsuccessful, please try again.

We strongly recommend that all eligible clients complete their Proof of Face (POF) verification. This additional layer of security helps protect your account and ensures faster identity confirmation.