You can either let an inactive trading account be archived automatically or permanently close your entire VT Markets profile by submitting a formal request via email.
Scenario 1: Please refer to this article for closing a specific trading account (Automatic Archiving).
Scenario 2: To permanently close your entire VT Markets Profile, including Client Portal access and all associated trading accounts, follow these steps:
- 1. Ensure all open trades are closed, and your remaining balance is fully withdrawn
- 2. Send a formal closure request from your registered email address to info@vtmarkets.com.
- 3. Wait for VT Markets to verify your identity and process the request.
Important: Once your profile is permanently closed, you will not be able to register a new account with VT Markets using the same identity in the future.
For permanent closure, your entire VT Markets profile and all associated accounts will be terminated after verification is complete.
- Not sure if your trading account qualifies for automatic archiving? Contact Customer Support to check the status of your account.
- Unable to withdraw your remaining balance before submitting a closure request? Contact Customer Support for assistance.
- Sent a closure request but have not received a response? Ensure the email was sent from your registered email address. If it was, follow up with Customer Support.