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Your questions, our answers

  1. VT Markets Help Centre
  2. Accounts
  3. Account Opening
  4. Document Submission & Verification Progress
You may also want to know
  • How do I check the status of my account verification?
  • Where can I find my MT4/MT5 login credentials after requesting a trading account?
  • How long does it take to open a live trading account with VT Markets?
  • How do I resubmit my account registration documents on client portal?
  • How long does account verification take?
  • How do I check if my account is ready for deposit and trading?
  • Why am I not able to upload my documentation in the Client Portal?
  • How long does it take to open an account?

Why am I not able to upload my documentation in the Client Portal?

If you are experiencing difficulties uploading your document in the Client Portal, please assure that the document is in one of the following formats:

 

● Image format: JPG, PDF (Maximum size: 5 MB)

 

If your file fits the above format requirement but the function still does not work, please clear the cache and try it again.

Related articles

  • What should I do if I don't have a valid Proof of Address (POA)?
  • Why was my Proof of Identity (POI) rejected?
  • How long does it take to open an account?
  • What should I do if an error occurs while uploading a file?
  • How do I open company account?

Risk Warning: Trading CFDs carries a high level of risk and may not be suitable for all investors. Leverage in CFD trading can magnify gains and losses, potentially exceeding your original capital. It’s crucial to fully understand and acknowledge the associated risks before trading CFDs. Consider your financial situation, investment goals, and risk tolerance before making trading decisions. Past performance is not indicative of future results. Refer to our legal documents for a comprehensive understanding of CFD trading risks.

The information on this website is general and doesn’t account for your individual goals, financial situation, or needs. VT Markets cannot be held liable for the relevance, accuracy, timeliness, or completeness of any website information.

Our services and information on this website are not provided to residents of certain countries, including the United States, Singapore, Russia, Hong Kong, and jurisdictions listed on the FATF and global sanctions lists. They are not intended for distribution or use in any location where such distribution or use would contravene local law or regulation.

VT Markets is a brand name with multiple entities authorised and registered in various jurisdictions.
· VT Markets (Pty) Ltd is an authorised Financial Service Provider (FSP) registered and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 50865.
· VT Markets Limited is an investment dealer authorised and regulated by the Mauritius Financial Services Commission (FSC) under license number GB23202269.

VTMarkets Ltd, registered in the Republic of Cyprus with registration number HE436466 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.

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