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Your questions, our answers

  1. VT Markets Help Centre
  2. Accounts
  3. Account Opening
  4. Document Submission & Verification Progress
You may also want to know
  • I have completed the registration, but where is my MT4/5 login credential?
  • How long does it take to open a live trading account with VT Markets?
  • How do I re-submit account registration documents?
  • How long does document/account verification take?
  • How can I check if my trading account is ready for deposit and trading?
  • Why am I not able to upload my documentation in the Client Portal?
  • How long does it take to open an account?
  • How can I track the status of my account approval?

Why am I not able to upload my documentation in the Client Portal?

If you are experiencing difficulties uploading your document in the Client Portal, please assure that the document is in one of the following formats:

 

● Image format: JPG, PDF (Maximum size: 5 MB)

 

If your file fits the above format requirement but the function still does not work, please clear the cache and try it again.

Related articles

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  • How can I track the status of my account approval?
  • How long does it take to open an account?
  • Why was my Proof of Identity (POI) rejected?

Risk Warning: Trading CFDs carries a high level of risk and may not be suitable for all investors. Leverage in CFD trading can magnify gains and losses, potentially exceeding your original capital. It’s crucial to fully understand and acknowledge the associated risks before trading CFDs. Consider your financial situation, investment goals, and risk tolerance before making trading decisions. Past performance is not indicative of future results. Refer to our legal documents for a comprehensive understanding of CFD trading risks.

The information on this website is general and doesn’t account for your individual goals, financial situation, or needs. VT Markets cannot be held liable for the relevance, accuracy, timeliness, or completeness of any website information.

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VT Markets is a brand name with multiple entities authorised and registered in various jurisdictions.
· VT Markets (Pty) Ltd is an authorised Financial Service Provider (FSP) registered and regulated by the Financial Sector Conduct Authority (FSCA) of South Africa under license number 50865.
· VT Markets Limited is an investment dealer authorised and regulated by the Mauritius Financial Services Commission (FSC) under license number GB23202269.

VTMarkets Ltd, registered in the Republic of Cyprus with registration number HE436466 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.

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