Verification usually takes a few minutes but may take up to one business day. You will receive an email notification once your verification is complete, or if additional documents are required.
Need More Help?
If your verification has been pending for more than one business day, contact Customer Support or email info@vtmarkets.com and provide:
- 1. Your registered email address
- 2. The type of document you submitted (e.g., ID, proof of address)
- 3. The date you submitted the document
- 4. A screenshot of your current verification status from the Client Portal