You can check your verification and approval status directly in the Client Portal.

1. 1. Log in to the Client Portal.
2. 2. Click your profile icon in the upper right corner.
3. 3. Select Verification.
4. 4. Your current status for each verification level (Personal Details, Identity, and Residency Address) will be displayed.

Each level will show as Verified, Pending, or Not Started, so you can see exactly what has been completed and what still needs action.

Need More Help?

If your verification has been pending for more than one business day, or if you have any questions about your approval status, contact Customer Support or email info@vtmarkets.com and provide:

1. 1. Your registered email address
2. 2. Your trading account number
3. 3. A screenshot of your current verification status from the Client Portal