You can cancel a withdrawal request directly via your Client Portal, provided the request is still displayed as "Submitted". If the status shows any other stage, it means our internal team is reviewing the transaction or financial institutions are processing it, so you can't cancel it in the Client Portal.

• Cancel Withdrawal via Client Portal:

  1. Log in to the VT Markets Client Portal.
  2. Navigate to Funds > Transaction History from the side menu.
  3. Select the Withdrawals tab.
  4. Locate your transaction and click the Cancel button (available only while the status remains "Submitted").

• Cancel Withdrawal via Customer Support:

  • If the status is neither "Submitted" nor "Completed" and you are unsure whether the withdrawal can still be recalled, email info@vtmarkets.com with your trading account number and withdrawal amount.

  • Our team will check the progress of the transfer and respond within 1-2 business days to confirm if cancellation is still possible.