Web Trading is a browser-based trading platform that allows you to trade directly from your web browser without downloading or installing additional software. It integrates charting, market analysis, order placement, and account management into a single workspace. Eligible VT Markets clients can access Web Trading at no extra cost directly through the VT Markets Client Portal.

Before you use Web Trading to trade

Review Web Trading capabilities, tradable instruments, and browser compatibility before you launch.

• Cost and accessibility: Web Trading is free to use for eligible VT Markets clients without subscription fees.

• Suitable for all skill levels: Designed with an intuitive layout for beginners while offering advanced charting tools, indicators, and risk management settings required by experienced traders.

• Tradable markets: Trade a wide range of CFD instruments, including Forex pairs, Gold, indices, commodities, shares, and ETFs.

• Full position management: Monitor open positions in real time, modify Stop Loss and Take Profit levels, adjust or cancel pending orders, partially close trades, and close out positions directly from your browser workspace.

• Supported web browsers: Compatible with modern desktop, tablet, and mobile browsers. For optimal performance, use the latest versions of Google Chrome, Microsoft Edge, Apple Safari, or Mozilla Firefox.

Steps to access Web Trading via the Client Portal

Launch your web trading workspace directly from your portal dashboard using either method below:

• Method 1: Launch directly from the homepage

  1. Log in to the VT Markets Client Portal.

  2. In the top-right corner of the homepage header, click the Trade button.

  3. The Web Trading terminal will launch immediately in your browser workspace.

• Method 2: Launch via the Account tab

  1. Log in to the VT Markets Client Portal.

  2. Navigate to the Account section from the left navigation menu.

  3. Locate the specific trading account card you wish to trade with.

  4. Click the Trade button associated with that account to open the terminal pre-connected to that account.

What if you cannot access or load Web Trading?

Review these scenario solutions if the trading workspace fails to launch or execute orders.

• Blank screen or loading loop: Clear your browser cache and cookies, disable third-party ad blockers or script-blocking extensions, and ensure your browser is updated to the latest version.

• "Trade" button not responding: Confirm that your account application and Proof of Identity (POI) verification are approved; unverified profiles may experience restricted trade access.

• Orders not executing: Check that the market for that specific CFD symbol is currently open; trading outside standard exchange hours will reject new market orders.

Need more help?

• If you encounter technical errors when launching Web Trading or managing orders, reach out to Customer Support via 24/7 Live Chat on the official website or email info@vtmarkets.com from your registered address with the following details:

  1. Full registered legal name and registered email address

  2. MT4 / MT5 trading account number

  3. Browser and operating system versions (e.g., Google Chrome v130 on macOS / Windows 11)

  4. Full-screen screenshot of any error prompt or loading screen on the Web Trading page