If you notice that a specific deposit method—such as a particular Local Bank Transfer, International Wire, or E-Wallet—is missing or unavailable in deposit page, it is generally due to one of the following reasons:
1. Account Verification Status (Bank Channel Authentication)
Some specific localized banking and funding channels require a higher tier of security clearance. If you have not fully completed or successfully passed the required Bank Channel Authentication or relevant compliance verification under your profile, these advanced deposit methods will remain restricted (Shows Locked icon) and need additional verification.
2. Regional Restrictions
The available deposit methods vary by region. They are primarily determined by the address proof you submit or the country you selected when registering.
3. Temporary System Maintenance
To ensure the highest level of transaction security, VT Markets' payment providers regularly perform routine maintenance. If a specific channel is undergoing a technical upgrade, it will be temporarily hidden from your portal and will reappear immediately once maintenance is completed.
💡 Check Your Available Options: Please refer to the real-time options listed on the Deposit Page within your [VT Markets Client Portal] or the VT Markets APP. The channels visible to you are the only ones currently for your use.
4. Deposit amount is lower than the minimum deposit requirement for that channel.
Each deposit method may have a different minimum deposit amount. If you enter an amount lower than the minimum required for that channel on the initial deposit page, you will see a locked screen for that deposit channel. You will need to increase your deposit amount to use that deposit channel.