Please do not worry. This is a standard institutional status indicating that your deposit request has been successfully transmitted and is currently being safely processed by our internal team.
No further action is required from your side. You can simply wait for the funds to be credited to your balance.
1. What happens next?
Status Update: Once our internal team confirms your funds from the payment provider, the funds will be instantly credited to your trading account, and the transaction status in your portal will automatically change to "Successful."
Platform Sync: The updated balance will reflect in VT Markets Client Portal, VT Markets APP, and your MT4/MT5 trading platform simultaneously.
2. Typical Processing Times
While most deposits (Credit Cards and E-Wallets) are processed almost instantly, certain Local Bank Transfers or online banking gateways may take slightly longer depending on bank clearance cycles:
Cards / E-Wallets: Typically instant to 30 minutes.
Local Bank Transfers: Usually within the same business day.
💡 What should I do if the status is delayed? If your transaction remains under the "Processing status for an extended period (exceeding 2 hours for instant channels or 24 hours for bank transfers), please take the following steps for a quick check:
Check Your Bank Account: Ensure the funds have actually been deducted from your bank or payment source.
Submit a Proof of Payment: If deducted but not credited, please capture a full screenshot of your transfer receipt (showing sender name, amount, date, and transaction ID) and send it to our 24/7 live support or email info@vtmarkets.com for immediate manual clearance.