You can easily deposit cryptocurrency via the VT Markets Client Portal or VT Markets App by following these steps:
- 1. Log in: Access your VT Markets account on the Client Portal or VT Markets App.
- 2. Navigate to Deposit: Go to Funds > Deposit Funds in the Client Portal, or navigate to Assets > Deposit in the VT Markets App.
- 3. Select account & cryptocurrency: Choose your trading account, enter the deposit amount, and select your preferred cryptocurrency (e.g., USDT).
- 4. Get wallet address: A unique wallet address will be generated on the deposit page.
- 5. Transfer funds: Send cryptocurrency from your personal wallet to the generated address.
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6. Confirm: Once processed, the funds will appear in your trading account.Important: Please always make sure the deposit network matches your wallet network to avoid failed transactions.
Need More Help?
Contact Customer Support, via Live Chat or Email, if your deposit has not been credited after the applicable processing time, or if you transferred funds using payment information from a previous deposit request.
When contacting Customer Support, provide:
1. Your registered email address
2. Your trading account number
3. The deposit method, amount, and currency
4. The current deposit status, if available
5. A transaction slip clearly showing:
- a. The total amount deducted/transferred
- b. The transaction date and time
- c. Your payment account details
- d. The recipient account details
6. A screenshot of the deposit record or any error message displayed
7. For crypto transfers, please include the TXID in text