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How to change or reset MT4 or MT5 trading password?

MT4 and MT5 trading account passwords can be updated or reset directly inside the VT Markets Client Portal or the VT Markets App. If you have forgotten your password, a secure reset link can be sent to your registered email address.

Before you change or reset your trading account

Understand credential separation and password complexity before updating your access.

  • Independent credential structure: Your MT4/MT5 trading account password (used exclusively to log in to trading platforms) is completely separate from your Client Portal password. Changing one will not affect the other.

  • Master vs. Investor trading password: This procedure updates your master trading password (full trading authority). If you only need to grant read-only view access, configure an investor password directly within the desktop terminal.

Steps to change an existing trading password

If you currently remember your existing trading password, follow these steps to change your existing trading password:

  • Via the Client Portal
  1. Log in to the VT Markets Client Portal using your registered email and portal password.
  2. Select the Account tab from the left-hand navigation menu.
  3. Locate the specific MT4 or MT5 live trading account card you wish to update.
  4. Click the Settings (gear) icon on that account card.
  5. Select Change Trading Password from the dropdown menu.
  6. Enter your Current Password, type your New Password, confirm it, and submit to save the changes.

Steps to reset an existing trading account password

If you currently do not remember your existing trading password, follow these steps to reset your existing trading password:

  • Via the Client Portal
  1. Log in to the VT Markets Client Portal. 
  2. Navigate to the Account section from the left-hand menu and locate your trading account.
  3. Click the Settings (gear) icon on that account card and select Change Trading Password.
  4. In the pop-up window, click the Forgot password? link at the bottom.
  5. Open your registered email inbox, locate the automated reset link, and follow the instructions to set and confirm your new password.
  • Via the VT Markets App

    1. Open the VT Markets App and tap the Menu (grid icon) in the top-left corner of the homepage.

    2. Under the quick feature icons, select Security.

    3. On the Account and Security page, scroll down and tap Reset Trading Account Password.

    4. In the pop-up modal, tap the Select an account dropdown and choose the specific MT4 or MT5 trading account you wish to reset.

    5. Tap the Send Now button in the bottom-right corner.

    6. An email containing your account login details and reset instructions will be sent to your registered email address. Check your inbox and follow the prompt to finalize your password.

 

 

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