You can deposit funds using a Visa or Mastercard credit or debit card directly through the Client Portal.

1. 1. Log in to the Client Portal.
2. 2. Go to Funds > Deposit Funds.
3. 3. Select your account number, enter the deposit amount, and click Continue.
4. 4. Select Credit/Debit Card.
5. 5. Enter your card details and click Deposit.
6. 6. Once processed, you will be redirected back to the Client Portal homepage.
7. 7. To view your deposit status, go to Funds > Transaction History > Deposits.

Before you deposit, please note:

• American Express is not supported.
• Your card must be under your name. Virtual cards, prepaid cards, commercial cards, and company cards are not accepted.
• Deposit limits: 50–25,000 EUR (or equivalent) per transaction, up to 30,000 EUR (or equivalent) per month.
• If this is your first deposit with a card that does not support 3D verification, the transaction will need to be processed manually. Contact us via Live Chat or email info@vtmarkets.com and provide:
  1. 1. Your MT4/MT5 trading account number
  2. 2. A screenshot of the successful transaction

*Example of an acceptable credit card 

*Example of an unacceptable credit card 

Need More Help?

If your deposit has not been credited after the expected processing time, contact Customer Support or email info@vtmarkets.com and provide:

1. 1. Your registered email address
2. 2. Your trading account number
3. 3. The deposit method, amount, and currency
4. 4. The current deposit status, if available
5. 5. A transaction slip clearly showing:
   • The total amount deducted or transferred
   • The transaction date and time
   • Your payment account details
   • The recipient account details
6. 6. A screenshot of the deposit record or any error message displayed