You can submit a withdrawal request directly through the VT Markets Client Portal or the VT Markets App using various payment methods, including credit/debit cards, local bank transfers, international bank wire transfers, and e-wallets (such as Skrill and Neteller). In accordance with anti-money laundering (AML) standards, withdrawals must return to the original payment.

• Withdrawal handling fees and third-party intermediary charges

  • General fee policy: Except for subsequent international bank wire transfers within the same calendar month, VT Markets does not collect handling fees on client withdrawals. Any intermediary banking deductions, conversion fees, or network transaction fees are levied directly by clearing banks or payment gateways.

  • International bank wire transfer withdrawal fees:

    • • First wire withdrawal each calendar month: Free of charge (no handling fee collected by VT Markets).

    • • Subsequent wire withdrawals within the same month: A fixed operational fee equivalent to 20 USD is charged per request.

  •  E-wallet processing fees:

    • • Skrill: Incurs a 1% processing fee collected directly by the payment provider.

    • • Neteller: Incurs a 2% processing fee collected directly by the payment provider.

  • External fee deductions and exchange rates: The actual received amount may vary due to currency exchange conversions and intermediary clearing deductions along banking routes. Consult the live withdrawal interface in your Client Portal for up-to-date regional rate estimates.

• Key withdrawal rules and standards

  • • AML same-source principle (deposit quota rule): Funds deposited via credit or debit cards must first be refunded back to that exact card up to the total historical deposited amount (e.g., if you deposited 500 USD via Card A, your initial 500 USD in withdrawals must be routed back to Card A). Once this card deposit quota is exhausted, alternative methods (such as international bank wire or e-wallets) become available for withdrawing remaining profits.

  • • Strict name matching: The beneficiary bank account, card, or e-wallet account must be held in your own legal name as verified on your VT Markets profile. Withdrawals to third-party accounts are rejected by the internal team.

  • • Withdrawable balance calculation: The balance displayed on your withdrawal screen reflects your free equity available for withdrawal after accounting for active trading margins and excluding non-withdrawable promotional bonus credits.

  • • Weekend and public holiday processing: You can submit withdrawal requests 24/7. However, banking institutions and payment clearing networks process transactions exclusively during business days (Monday through Friday). Requests submitted on weekends or holidays are queued for settlement by financial institutions on the next business day.

• How to submit a withdrawal request via the Client Portal (Web)

  1. 1. Log in to the VT Markets Client Portal.

  2. 2. Navigate to Funds > Withdraw Funds from the left-hand navigation sidebar.

  3. 3. Select your trading account from the dropdown menu and enter your intended withdrawal amount.

  4. 4. Click Continue to advance to the payment details screen.

  5. 5. Select your eligible withdrawal channel from the dropdown and input the required beneficiary information.

  6. 6. Review your transaction summary and click Withdraw Now to finalize the submission.

• How to submit a withdrawal request via the VT Markets App (Mobile)

  1. 1. Open the VT Markets App on your mobile device.

  2. 2. Tap the Assets tab on the bottom navigation bar.

  3. 3. Tap Withdraw.

  4. 4. Choose your trading account and enter the withdrawal amount.

  5. 5. Select your eligible withdrawal method, complete the required beneficiary details, and confirm submission.

• Channel-specific withdrawal requirements and prerequisites

  • • Credit and debit cards:

    • • Eligibility: Available only if your original deposit was executed via credit/debit card, strictly up to the total deposited quota.

    • • Profit routing: Once your card deposit quota is fully settled, additional funds and profits must be withdrawn via International Bank Wire Transfer or other unlocked methods in your registered region.

  • • Local bank transfers:

    • • Eligibility: Available if your initial funding was completed through a local banking gateway and a valid withdrawal route is active.

    • • Required details: Domestic bank name, branch, bank account number, and beneficiary account name matching your verified profile.

  • • International bank wire transfers:

    • • Prerequisite: You must complete Advanced Document (Bank Transfer) Verification (Advanced POI and Advanced POA) before wire withdrawals are activated.

    • • Required banking details: Beneficiary full legal name, physical residential address, bank name, bank branch address, bank account number/IBAN, and SWIFT/BIC code.

    • • Supporting bank proof: You must upload a clear color bank statement issued within the last 3 months displaying your full legal name, account number, SWIFT code, and recent activity.

  • • E-wallets (Skrill, Neteller):

    • • Eligibility: Available if you funded through that specific e-wallet, or for net trading profit withdrawals once primary card quotas are cleared.

    • • Required details: Registered e-wallet email address matching your VT Markets profile.

  • • Cryptocurrency:

    • • Eligibility: Available if you funded through that cryptocurrency, or for net trading profit withdrawals once primary card quotas are cleared.

    • • Required details: You have enabled Two-Factor Authentication(2FA), and the External Cryptocurrency wallet address is yours.

• Estimated withdrawal processing turnaround by channel

  • • Credit/debit cards: 3 to 7 working days (subject to card issuer clearing and settlement networks).

  • • International bank wire transfers: 3 to 7 working days (subject to intermediary correspondent banks and receiving institution clearance).

  • • E-wallets: 1 to 3 working days (subject to e-wallet provider settlement windows).

  • • Cryptocurrency: 1 to 3 working days (subject to blockchain network confirmations and internal review).

  • • Local bank transfers: 1 to 3 working days (subject to domestic banking gateways).

• Troubleshooting common withdrawal issues

  • • Withdrawal channel missing or unavailable:

    • • If your credit card option no longer displays, your card deposit quota has been fully refunded to zero. Proceed by selecting International Bank Transfer or another available method.

  • • Withdrawal request rejected by the internal team:

    • • Ensure the beneficiary account name matches your registered legal name exactly.

    • •Confirm that your account has sufficient free equity and that open positions have not reduced your margin level below required thresholds.

• Need more help?

  • If your withdrawal has exceeded the standard settlement timeframe or you experience errors during submission, contact Customer Support via 24/7 Live Chat on the website or email info@vtmarkets.com from your registered email address with the following details:

    1. 1. Registered full legal name and email address

    2. 3. MT4 / MT5 trading account number

    3. 4. Withdrawal method, exact amount, and currency

    4. 5. Submission date and timestamp

    5. 6. Full screenshot of the withdrawal transaction status or error prompt in the VT Markets Client Portal

    6. 7. Proof of payment or statement showing past funding (or TXID in plain text for crypto transactions