You can submit a withdrawal request through the VT Markets Client Portal or the VT Markets App using various payment methods, including Credit/Debit Cards, Local Bank Transfers, International Bank Wire Transfers, and E-wallets (Skrill, Neteller). In compliance with Anti-Money Laundering (AML) regulations, withdrawals must return to the original payment source up to the deposited amount, and third-party withdrawals are strictly prohibited.
Withdrawal Handling Fees and Intermediary Charges
Withdrawal Fee Policy: Except for subsequent international bank wire transfer requests within a single calendar month, VT Markets does not collect handling fees on withdrawals. Any intermediary deductions, conversion rates, or transaction fees are determined and charged by your bank, intermediary clearing banks, or external payment gateways.
-
International Bank Wire Transfer Withdrawal Fees:
First Wire Withdrawal Each Month: Free of charge (no handling fee collected by VT Markets).
Subsequent Wire Withdrawals (Same Month): A fixed fee equivalent to 20 USD is charged per request.
-
E-Wallet Withdrawal Fees:
Skrill: Incurs a 1% processing fee charged by the payment provider.
Neteller: Incurs a 2% processing fee charged by the payment provider.
Withdrawal Fee Deductions: The exact handling fee (if any) depends on your chosen withdrawal method, and all external fees are charged directly by the relevant banking institutions and payment service providers. The actual received amount may vary due to exchange rate differences and intermediary routing deductions. For the most up-to-date fees and exchange rate estimates for your account currency, refer directly to the withdrawal page in your Client Portal.
Withdrawal Policies and System Rules
AML Same-Source Principle (Deposit Quota Rule): Funds deposited via credit/debit card must first be refunded back to that exact card up to the total deposited amount (e.g., if you deposited 500 USD via Card A, your first 500 USD withdrawal must return to Card A). Once your card deposit quota is fully refunded, alternative methods (such as bank wire transfer or e-wallets) unlock in your portal for withdrawing remaining profits.
Name Matching: The beneficiary bank account, card, or e-wallet must be held in your own legal name as registered on VT Markets. Withdrawals to third-party accounts are strictly rejected.
Withdrawable Balance Calculation: The balance displayed on the withdrawal screen reflects your free equity available for withdrawal after deducting active trading margin and promotional bonus credits.
-
Weekend & Holiday Withdrawal Submissions: You can submit withdrawal requests 24/7, including Saturdays, Sundays, and public holidays. However, banks and payment processors only settle financial transactions on standard business days (Monday to Friday). Weekend requests are queued and processed by financial institutions on the next business day.
Steps for Submitting a Withdrawal Request
-
Submit the Withdrawal Request Via Client Portal
1. Log in to the VT Markets Client Portal.
2. Navigate to Funds > Withdraw Funds from the left-hand menu.
3. Select your trading account from the dropdown and enter the withdrawal amount.
4. Click Continue to proceed to the payment details screen.
5. Choose your eligible withdrawal method from the dropdown and provide the required receiving details.
6. Review your transaction summary and click Withdraw Now to submit.
-
Submit the Withdrawal Request Via VT Markets App (Mobile)
1. Open the VT Markets App on your mobile device.
2. Tap the Assets tab on the bottom navigation bar.
3. Tap Withdraw.
4. Select your trading account and enter the intended withdrawal amount.
5. Select your eligible withdrawal method, complete the required beneficiary details, and confirm submission.
Withdrawal Channel-Specific Rules and Prerequisites
-
Credit / Debit Cards
Eligibility: Available only if your original deposit was made via credit/debit card, strictly up to the deposited quota.
Alternative Routing: Once your card deposit quota is exhausted or if your card option is not displayed, remaining funds and profits must be withdrawn via International Bank Transfer or other unlocked methods.
-
Local Bank Transfer
Eligibility: Available if your initial deposit was completed via Local Bank Transfer and an eligible withdrawal quota exists.
Details Required: Domestic bank name, branch, bank account number, and beneficiary account name matching your portal identity.
-
International Bank Wire Transfer
Eligibility: You must complete Advanced Document (Bank Transfer) Verification (Advanced Proof of Identity and Advanced Proof of Address) before international wire withdrawals are enabled.
Banking Details Required: Beneficiary full name, beneficiary residential address, bank name, bank address, bank account number/IBAN, and SWIFT/BIC code.
Supporting Bank Proof: You must upload a clear copy of a bank statement issued within the last three months displaying your full legal name, bank account number, SWIFT code, and recent transaction activity.
-
E-Wallets (Skrill, Neteller)
Eligibility: Available if you initially deposited funds through that specific e-wallet channel, or for withdrawing net trading profits once original deposit quotas are settled.
-
Details Required: Registered e-wallet account email address matching your profile.
Estimated Processing Times for different withdrawal methods
- Credit / Debit Card: 3–7 working days (subject to your card issuer's clearing process or based on intermediary and receiving banks).
- Bank Wire Transfer (International Bank Transfer): 3–7 working days (subject to the intermediary and your receiving bank).
- E-Wallets: 1–3 working days (subject to the e-wallet provider's settlement schedule).
- Cryptocurrency: 1–3 working days (subject to the network and blockchain).
-
Local Bank Transfer: 1–3 working days (subject to the intermediary and your receiving bank).
Withdrawal Troubleshooting & Timeframe
Withdrawal Option Missing or Greyed Out: Your card deposit quota has likely been fully refunded to zero, or your regional banking gateway does not support withdrawals. Select International Bank Transfer or another withdrawal method.
Need More Help?
-
If your withdrawal has exceeded the standard settlement timeframe, or if you encounter errors during submission, contact Customer Support via 24/7 Live Chat on our website or email info@vtmarkets.com from your registered email address with the following details:
1. Registered full legal name and registered email address
2. MT4 / MT5 trading account number
3. Withdrawal method, exact amount, and currency
4. Exact transaction submission date and time
5. Full screenshot of the withdrawal request status or error message
6. Proof of Payment: A screenshot of the successful transaction from your bank app, e-wallet, or payment provider. For Crypto deposits – The TXID/Hash in text format and a transaction screenshot from your personal wallet or exchange.