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How can I close my VT Markets account, and can I register again?

To permanently close your VT Markets profile, send a formal request from your registered email address to info@vtmarkets.com with the required verification details. Closing your account does not permit you to register a new account using the same personal information.

What you need to know before submitting an account closure request

Review the following requirements before submitting a closure request:

  • Withdraw remaining funds: Ensure all open positions are closed and submit a withdrawal request for any remaining balance.

  • No re-registration under the same identity: Closing a profile permanently disables that profile. Closure does not allow a new registration with the same personal details.

  • VT account vs Live Trading Account: If you only require a different trading account setup, currency base, or platform, you do not need to close your VT Account permanently. You can open an additional live trading account directly within the VT Markets Client Portal.

Steps to request closure of your VT Markets account permanently 

Follow these steps to submit a formal account termination request:

  1. Use your registered VT Markets email address and email info@vtmarkets.com with the subject line:  Permanently Account Closure Request - [Your Full Name].

  2. Include the Detailed reason for requesting permanent account closure in the email body:

After You Request Permanent Account Closure

  1. The customer support team will send you a form (checklist).
  2. Once you have filled it out, please send the form (checklist) back to info@vtmarkets.com or the original email.
  3. Account closure requests are typically processed within one business day (24 hours) after all necessary information has been provided, and all fund clearance checks have been completed.

What happens if your VT account has already been permanently closed

  • Your VT Market profile and all linked MT4/MT5 accounts enter restricted status.

  • You are no longer able to access the client portal and VT Markets App

Need more help?

If you have not received a status update within 24 hours of your submission. Reach out via 24/7 Live Chat on our official website or email info@vtmarkets.com with your registered email address and the exact date your closure request was submitted.

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