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VT Markets Help Centre
Trading Account Deposits & Withdrawals
Security Authenticator (2FA)
Security Authenticator (2FA)
Why didn't I receive the email verification for 2FA?
What is Two-Factor Authentication(2FA) and why do I need to enable it?
Why do I keep failing face verification?
Under what circumstances is proof of face required? Do all clients need to complete POF verification?
How to solve the problem of multiple rejections of Proof of Face(POF)?
Why do I see the "Invalid verification Code" error when verifying 2FA?
Why do I see the "Invalid verification code" error when enabling or setting up 2FA?
How do I change my security authenticator (2FA) in the Client Portal?
How do I enable two-factor authentication (2FA) in the Client Portal?
Customer service