If the International Bank Transfer option is currently hidden, grayed out, or missing from your funding menu, it is generally restricted due to one of the following two compliance or regional factors:
1. Pending Bank Channel Authentication
International bank wires are governed by strict global cross-border financial regulations and Anti-Money Laundering (AML) frameworks. To unlock this premium channel, you must first complete and pass our secondary Bank Channel Authentication.
This process requires you to submit Advanced Proof of Identity (POI) and Advanced Proof of Address (Advanced POA—strictly official bank statements only). If this specialized audit has not been fully processed or approved under your profile, the international bank transfer method will remain locked.
2. Regional and Jurisdictional Restrictions
Due to evolving international banking corridors, local currency controls, international wire transfers are not supported in certain countries and regions. Even if your account is fully verified, the wire option may not be available for your registered country.
💡 Core Recommendation & Next Steps:
Check Your Available Methods: Please always refer strictly to the real-time, authorized funding gateways displayed on the Deposit / Withdrawal page within your [VT Markets Client Portal] or the VT Markets APP.
Complete Your Advanced Audit: If you wish to enable international bank transfers, please navigate to your profile settings to submit your 3-month bank statement for authentication. (For complete document rules, please refer directly to our [Bank Channel Authentication Guide]).