To enhance your account security, VT Markets monitors all account access activities. Once email notifications are enabled, our system will automatically send you a Risk Alert Email whenever a change in your login IP address is detected. This crucial safeguard helps protect your profile from unauthorized access.
Upon receiving this alert, you will be prompted to verify the login activity:
If the login was made by you: (e.g., you are traveling, using mobile data, or operating a VPN), you may safely disregard the email.
If the login was NOT made by you: Your account may be at risk. We strongly recommend that you take immediate action to secure your funds:
Change Your Password Immediately: Log in to your [VT Markets Client Portal] or open the VT Markets APP and update your account password under profile settings.
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Contact Support: Reach out to our 24/7 live chat support or your account manager immediately if you suspect severe unauthorized access.