To submit a dispute or complaint, email trading@vtmarkets.com with the following details:

1. 1. Your full name, date of birth, and address
2. 2. Your trading account number and order number(s)
3. 3. A clear description of your complaint
4. 4. Your preferred resolution or suggestion
5. 5. Copies of any relevant documents (e.g., letters, screenshots, trading statements)
6. 6. A phone number where we can contact you

Providing complete information will help our team investigate and resolve your case as quickly as possible.