You can adjust, add virtual funds to, or reset the balance of your demo trading account at any time directly through the VT Markets Client Portal. Whether you need to restore your initial practice balance, test a specific risk management model, or simulate high-capital scenarios for strategy backtesting, you can update your balance instantly without needing to contact Customer Support.

• Demo account balance rules and system features

  • • Instant platform synchronization: Balance modifications confirmed in the Client Portal reflect immediately across your MetaTrader 4 (MT4) or MetaTrader 5 (MT5) terminal accounts.

  • • Virtual capital only: Demo balances consist strictly of simulated funds; adjusting, adding, or resetting demo equity does not affect your live trading accounts, wallet balances, or real funds.

  • • Unlimited customization: You can adjust your demo account balance as frequently as needed and specify any custom amount (e.g., 1,000 USD, 5,000 USD, 10,000 USD, or 50,000 USD) that matches your testing goals.

• Step-by-step Demo account balance adjustment process in the Client Portal

  1. 1. Sign in to the VT Markets Client Portal using your registered email and password.

  2. 2. Navigate to Accounts from the left-hand navigation menu.

  3. 3. Locate the account filter dropdown at the top of the interface and switch the view from "Live accounts" to Demo accounts.

  4. 4. Find the specific demo account you wish to adjust, then click the Edit Balance (pencil icon) located beside the current balance figure.

  5. 5. In the pop-up modal, type your desired amount into the Reset Balance to* field.

  6. 6. Click Confirm; your demo account balance updates immediately.

• Troubleshooting common demo balance issues

  • • Balance not updating in MT4 or MT5:

    • If the updated balance does not reflect in your trading terminal right away, log out of the demo account inside the terminal and log back in, or restart the terminal software to refresh the server connection.

    • Ensure your terminal is connected to the appropriate demo server (e.g., VTMarkets-Demo) rather than a live execution server.

  • • Demo account missing from your dashboard list:

    • Confirm that the account filter toggle is set to "Demo accounts" and not "Live accounts" or "Archived".

    • Prolonged inactivity on demo accounts may lead to automatic deletion or archiving by the trading server. If an inactive demo account has been removed, you can create a new demo account instantly and free of charge directly from the Client Portal.

• Need more help?

  • If you encounter system errors when saving your updated demo balance, or if your MT4/MT5 platform repeatedly fails to synchronize with the VT Markets Client Portal, contact Customer Support via 24/7 Live Chat on our website or email info@vtmarkets.com with the following details:

    1. 1. Registered full legal name and email address

    2. 2. MT4 / MT5 demo trading account number

    3. 3. Target balance amount and account base currency

    4. 4. Screenshot of the error prompt or mismatch displayed in the portal or trading terminal