Clients can open unlimited free demo accounts with VT Markets under a single registered email address, customizing virtual balances from $1,000 to $100,000 across MetaTrader 4 (MT4) and MetaTrader 5 (MT5). The validity of a demo account depends on the platform used, and expired or depleted accounts can be replaced immediately at any time through the Client Portal or the VT Markets App.

VT Markets Demo Account Features and Allocation Rules

• Unlimited Demo Accounts: There is no restriction on the number of demo accounts an individual client can open and hold concurrently under one email address.

• Customizable Virtual Funds: When opening a demo account, clients can select between MT4 and MT5, choose their preferred account type and leverage, and customize initial virtual funds ranging from $1,000 to $100,000.

• Replacement for Expired or Depleted Accounts: Direct balance top-ups are not supported; if a demo account expires or runs out of virtual funds, clients can immediately create a replacement demo account without limitations. Alternatively, you can reset the balance of your demo account via the client portal.

Platform-Specific Demo Account Validity and Expiration Periods

• MetaTrader 4 (MT4) Expiration: MT4 demo accounts are automatically deleted 30 days after registration, regardless of login frequency or trading activity.

• MetaTrader 5 (MT5) Inactivity Expiration: MT5 demo accounts remain active as long as they are regularly accessed, but are automatically deleted after 30 consecutive days of inactivity (no login recorded).

Client Portal Demo Account Opening Steps

1. 1. Log in to the VT Markets Client Portal.

2. 2. Navigate to Account > Open Account > Demo Account in the navigation menu.

3. 3. Select your preferred trading platform (MT4 or MT5), account type, leverage, and initial virtual balance.

4. 4. Submit the request to generate your demo account credentials immediately.

VT Markets App Demo Account Opening Steps

1. 1. Open and log in to the VT Markets App on your mobile device.

2. 2. Tap the account number displayed at the top of the Home screen to enter the Account Management page.

3. 3. Tap New Demo Account.

4. 4. Follow the on-screen prompts to select your settings and finalize setup.

Troubleshooting for Demo Account 

• Expired or Deleted Accounts: If an account cannot connect, verify whether it has exceeded 30 days from registration (MT4 / App) or has been inactive for 30 consecutive days (MT5). Expired demo accounts cannot be restored and must be replaced by opening a new demo account.

• Insufficient Balance in Demo Account: If simulated funds are exhausted, open a new demo account via the Client Portal or VT Markets App to reset your virtual trading balance.

Need More Help?

• If you encounter system errors while creating a demo account or cannot access your demo account within its validity window, contact our Support Team via Live Chat or email info@vtmarkets.com with the following details:

  1. Registered email address

  2. Platform utilized (Client Portal, VT Markets App, MT4, or MT5)

  3. Demo account number (if generated) and a screenshot of the system error message