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How do I add or reset balance to my demo account?

You can easily adjust, add funds to, or reset the balance of your demo trading account at any time directly through the VT Markets Client Portal. Whether you need to restore your initial practice balance, allocate additional virtual funds, or simulate specific capital scenarios for strategy testing, you can update your balance instantly without contacting support.

Demo Account Balance Guidelines

  • Instant Synchronization: Balance adjustments made in the Client Portal reflect immediately across your MetaTrader 4 (MT4) or MetaTrader 5 (MT5) platforms.

  • Virtual Funds Only: Funds in demo accounts are entirely virtual; resetting or adding funds has zero impact on your live trading accounts or wallet balances.

  • Flexible Customization: There are no restrictions on how often you can adjust your demo balance or the custom amounts you choose to set (e.g., 1,000 USD, 5,000 USD, or 50,000 USD).

     

Steps for Resetting or Adding Funds to a Demo Account via Client Portal

  1. 1. Log in to your VT Markets Client Portal.

  2. 2. Navigate to Accounts from the left-hand menu.

  3. 3. Locate the account filter dropdown at the top of the page and switch from "Live accounts" to Demo accounts.

  4. 4. Find the specific demo account you wish to adjust, and click the Edit Balance (pencil icon) next to the current balance.

  5. 5. In the Edit Balance pop-up window, enter your desired new balance in the Reset Balance to* field.

  6. 5. Click Confirm to save the changes; your demo balance will update immediately.

 

Troubleshooting for adjusting balance in Demo account

  • Balance Not Updating in Trading Terminal: If the new balance does not appear right away in your MT4/MT5 Demo Account, log out of the demo account in the terminal and log back in, or restart the platform to refresh server connection data.

  • Demo Account Missing from List: Ensure the filter is toggled strictly to "Demo accounts". If a demo account remains inactive for an extended period, it may be automatically archived by the trading server; you can open a new demo account for free directly within the client portal.

     

Need More Help?

  • If you encounter an error when updating your demo balance or if your platform balance fails to synchronize, contact our 24/7 Live Support team or email info@vtmarkets.com from your registered address with the following details:

    1. 1. Registered email address

    2. 2. MT4 / MT5 Demo account number

    3. 3. Intended balance amount and account currency

    4. 4. Screenshot of any error prompt encountered

 

 

 

 

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