You can request a change of IB/CPA or Account Manager directly through the Client Portal. This self-service option is available to individual clients only — if you are currently an Introducing Broker (IB), please contact Customer Support for assistance.

1. 1. Log in to the Client Portal.
2. 2. Go to Profile > Transfer IB/CPA/Account Manager.
3. 3. Select the Partnership Type.
4. 4. Enter the new IB/CPA number or Account Manager's full name.
5. 5. Select your Reason for Transfer.
6. 6. Confirm the declarations and click Submit.

Before you submit, please note:

• Only one transfer application can be active at a time. Once it is finalized (completed or failed), a 72-hour cooling-off period applies before you can submit a new request.
• Each client account is restricted to one affiliate connection.
• You may only use an IB/CPA number to make a change or transfer once.

You can track the progress of your request under Application History on the same page.

Need More Help?

If the transfer option is not visible in your profile, you experience any issues during the process, or if you have any other questions, contact Customer Support or email info@vtmarkets.com and provide:

• Your registered email address
• Your trading account number
• The new IB/CPA number or Account Manager name you'd like to transfer to