Introducing Brokers (IBs) can manage, claim, and withdraw accrued commissions directly through the VT Markets IB Portal. The payout procedure consists of two sequential phases: releasing claimable commissions into your liquid Rebate Balance, followed by withdrawing those funds to your external payment method or transferring them internally to a trading account.

• Rebate payout workflow and fund allocation

  • • Two-stage distribution model:

    1. 1. Accrual and claim: Eligible commissions accumulate from closed trades within your subordinate network and are moved into your active rebate balance upon submission of a claim.

    2. 2. Disbursement or internal routing: Once commissions settle in your rebate balance, they can either be withdrawn externally or transferred internally.

  • • Withdraw rebate: Cash out earnings to an external payment channel (such as a local bank transfer or international wire transfer) in your registered region.

  • • Transfer rebate: Shift funds internally into an active MT4/MT5 trading account to trade directly, or reallocate them to subordinate accounts within your IB structure.

• How to claim accrued rebates via the IB Portal

  1. 1. Sign in to the VT Markets IB Portal using your registered partner credentials.

  2. 2. Navigate to Dashboard from the left-hand navigation menu.

  3. 3. Locate the Rebate Account card and click Apply for a rebate to release your accrued commissions.

  4. 4. Review the confirmation dialog prompt displaying the status and summary of your claim request.

• How to withdraw or transfer an available rebate balance

  • • Once the claimed funds are reflected in your available Rebate Balance, select your preferred management option on the dashboard:

    • To cash out externally: Click Withdraw Rebate, choose an eligible withdrawal channel, enter your payout details, and submit.

    • To transfer internally: Click Transfer Rebate, specify whether you are transferring to your own trading account or a subordinate account, input the target account number and amount, and confirm.

• Rebate Payout processing timeframes by stage

  • • Stage 1 (claim approval & balance reflection):

    • After submitting an application to claim your rebate, approval typically take 1 to 2 business days before the funds are credited to your available IB rebate account balance.

  • • Stage 2 (external withdrawal settlement):

    • After funds are deducted from your IB balance following a withdrawal request, external bank or payment gateway settlement generally requires 1 to 3 business days to arrive in your designated account.

• Troubleshooting and common Rebate inquiries

  • • "Apply for a rebate" button is unresponsive or disabled:

    • The button will not trigger if your "Rebate to Be Claimed" balance is 0.00 USD.

    • If a prior rebate claim application is currently undergoing review by the internal team, the button remains locked until the pending request has been finalized.

  • • Commissions not appearing immediately:

    • Commissions are calculated based on closed positions from your subordinate network and processed in daily batches.

    • The previous day's rebates are calculated and updated daily between 09:00 and 11:00 AEST. Trades completed outside the reconciliation cycle will appear in the next scheduled calculation window.

  • • Mismatched withdrawal beneficiary details:

    • In accordance with anti-money laundering (AML) standards, the receiving bank account or payment method must match the registered legal name of your IB profile. Third-party disbursements are strictly prohibited.

• Need more help?

  • If your total commission rebates do not reflect after 2 working days or an error occurs during submission, contact Customer Support via 24/7 Live Chat on the website or email info@vtmarkets.com with the following details:

    1. 1. Registered full legal name and email address

    2. 2. IB account number

    3. 3. Traded period and estimated missing commission volume

    4. 4. A full screenshot of your IB Portal dashboard, rebate summary card, or error prompt.