You can deposit cryptocurrency into your VT-Wallet through the Client Portal.
- 1. Log in to the Client Portal and click VT-Wallet.
- 2. Click the Deposit button.
- 3. Select the cryptocurrency you wish to deposit (e.g., USDT).
- 4. Select the corresponding network (e.g., Ethereum-ERC20 or Tron-TRC20).
- 5. Copy the deposit address displayed (or scan the QR code) and initiate a transfer from your external wallet or exchange.
Important: Always double-check that the coin and network you select match the ones you're sending from. Using the wrong network may result in permanent loss of funds. VT-Wallet currently supports BTC, ETH, USDT, and USDC.
Need More Help?
If your deposit has not been credited after the expected processing time, contact Customer Support or email info@vtmarkets.com and provide:
- 1. Your registered email address
- 2. Your trading account number
- 3. The coin type and network used
- 4. The transaction hash (TXID)
- 5. The amount and date of the transfer