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How do I deposit cryptocurrency into my VT-Wallet?

You can fund your VT-Wallet directly with supported cryptocurrencies only through the VT Markets Client Portal, with zero handling fees from VT Markets. Crypto deposits typically credit within 10 to 20 minutes after blockchain network confirmations, with no maximum daily deposit limit.

What you need to know before depositing into VT-Wallet

Before initiating an on-chain deposit, review the following rules, fees, and minimum thresholds:

  • Zero VT Markets handling fees: 

    VT Markets charges 0 handling fees for deposits into VT-Wallet. You only pay the standard network gas or miner fee charged by your external wallet or exchange.

  • Processing speed: 

    Deposits typically credit within 10 to 20 minutes, depending on blockchain congestion and required confirmations.

  • Deposit limits: 

    There is no maximum limit on daily deposits. However, each transaction must meet the mandatory minimum threshold below:

    • USDT (Tether): 50 USDT minimum

    • USDC (USD Coin): 50 USDC minimum

    • BTC (Bitcoin): 0.0005 BTC minimum

    • ETH (Ethereum): 0.0025 ETH minimum

  • Exact network matching: 

    The blockchain network selected in your external wallet or exchange must match the exact network chosen in VT-Wallet

Supported cryptocurrencies and blockchain networks 

Review the VT-Wallet supported tokens and their compatible blockchain below:

Supported cryptocurrencies

  • BTC (Bitcoin)

  • ETH (Ethereum)

  • USDT (Tether)

  • USDC (USD Coin)

     

Supported blockchain networks 

  • Bitcoin network: Supports BTC exclusively.

  • Ethereum (ERC20): Supports ETH, USDT, and USDC.

  • Tron (TRC20): Supports USDT.

  • BNB Smart Chain / BSC (BEP20): Supports ETH, USDT, and USDC.

  • Solana network: Supports USDT and USDC.

  • Base network: Supports ETH and USDC.

Steps to deposit cryptocurrency into VT-Wallet

Follow these steps to generate your deposit address and transfer funds from your external wallet or exchange:

  1. Log in to the VT Markets Client Portal using your registered email address and password.

  2. Select VT-Wallet from the left-hand navigation menu.

  3. On the wallet overview dashboard, click Deposit.

  4. Choose the cryptocurrency you want to deposit (USDT, USDC, BTC, or ETH).

  5. Select the corresponding blockchain network (such as Tron-TRC20, Ethereum-ERC20, BSC-BEP20, Solana, or Base).

  6. Copy the displayed wallet address or scan the QR code using your external wallet or exchange app to send your transfer.

What should you do if your VT-Wallet deposit has not arrived

  • Check the minimum deposit amount: 

    Confirm that the net amount sent meets or exceeds the minimum threshold for that token (for example, at least 50 USDT or 50 USDC after external exchange withdrawal fees).

  • Verify blockchain confirmations: 

    Paste your Transaction Hash (TXID) into a public block explorer (such as Etherscan, Tronscan, BscScan, or Solscan) to check whether the transfer status shows Success and has completed the required network confirmations.

  • Confirm network compatibility: 

    Double-check that the network used on your sending platform matches the exact network address generated in your Client Portal.

Need more help?

If your transaction has reached full blockchain confirmations but has not appeared in your VT-Wallet after 30 minutes, contact Customer Support via 24/7 Live Chat on our official website or email info@vtmarkets.com from your registered email address with the following details:

  1. Full registered legal name and email address

  2. Deposited cryptocurrency and blockchain network used (e.g., USDT via TRC20)

  3. Plain-text Transaction Hash (TXID)

  4. Exact transfer amount, date, and timestamp

  5. A full screenshot of the completed transfer receipt from your external wallet or exchange showing the recipient address

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