Discrepancies between your estimated rebate calculations and your actual received payout typically stem from trading rule validations, settlement cycles, excluded activities, or fee schedule variations. You can cross-reference your statements and client trading activity logs directly in the VT Markets IB Portal.
Common reasons for IB rebate discrepancies
Review the following factors that directly impact rebate reconciliation:
Violation of Trading or Rebate Abuse Rules: If the system identifies trading patterns classified as "churning" (opening and closing trades with high frequency primarily to generate rebates rather than genuine investment intent), market manipulation, or abusive practices, VT Markets reserves the right to withhold or cancel rebates or terminate the partnership.
Rebate Payment Cycle and Report Timing Differences: Although the platform provides comprehensive reporting and automated processing, mismatches can occur due to daily cutoff times, time zone variances, or positions rolling over into the next settlement cycle.
Excluded Items from Rebate Calculation: Transactions that do not represent new, valid trading volume—such as internal account transfers, cashback credits, promotional or deposit bonus funds, and refunded deposits—are strictly excluded from rebate calculations.
Rate Differences Due to Tiered Structure or Account Type: Rebate schedules and pip/lot rates vary across account types (e.g., Standard STP vs. RAW ECN). If your manual calculation utilized the wrong account rate or an outdated tier percentage, the calculated total will not match the processed rebate payout.
Steps to reconcile your IB rebate report
Follow these steps to check your transaction records before requesting a manual audit:
Log in to the VT Markets IB Portal.
Navigate to the Reports section and select Rebate Reports.
Filter the statement by the relevant date range and verify the specific account type (STP vs. RAW ECN) for each referred client trade.
Exclude any trades executed with promotional credit or closed across different daily settlement cutoffs.
Compare the net volume of qualifying closed trades against your agreed IB agreement structure.
What to check if rebate figures still do not match
Perform these quick checks to identify the root cause of the difference:
Review trade duration: Verify whether any closed trades were held for extremely short intervals that may trigger anti-churning filters under the partnership agreement.
Check settlement time zones: Confirm whether trades closed near the end of the trading day fell into the subsequent day's reporting period.
Identify bonus-assisted volume: Confirm whether your clients utilized trading credit bonuses, which do not qualify for volume rebate credit.
Need more help?
Contact your dedicated Account Manager or Customer Support if an IB rebates discrepancy remains unresolved with the following details:
IB account number and registered email address
Rebate account number
The specific settlement date and IB payout range
Attached rebate report export file or relevant screenshot