Why am I not able to make a claim for my referees?

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Your questions, our answers

Some common reasons for this are:

-Your referee must meet all requirements within 60 days of their registration approval.

-You may submit a claim request when your referee meets all requirements after 60 days.

If you believe that you should be able to make a claim, contact us via our Live Chat or email, and we will look into this for you as soon as possible.

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VT Markets is a brand name with multiple entities authorised and registered in various jurisdictions.
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VTMarkets Ltd, registered in the Republic of Cyprus with registration number HE436466 and registered address at Archbishop Makarios III, 160, Floor 1, 3026, Limassol, Cyprus.

Your questions, our answers

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