VT Markets offers a variety of promotional campaigns and deposit bonus events designed to reward active traders and enhance usable trading margin. Available promotions vary depending on your registered region and account category. You can view all eligible offers, opt in before funding, track your rewards, or opt out at any time directly through the VT Markets Client Portal or the VT Markets App. Common promotions include deposit credit bonuses, trading volume cashbacks, symbol-specific trading rewards, and periodic trading competitions.

• Types of promotions and qualifying conditions

  Each promotion follows dedicated criteria to ensure fairness and compliance with regional guidelines.

  • Regional availability: Available campaigns and bonus schemes are determined by the country of residence tied to your registered profile.

  • Account model criteria: Specific events apply exclusively to designated account types (such as Standard STP accounts) or require accounts with specific base currencies.

  • Deposit and funding thresholds: Certain campaigns require a minimum single deposit tier or designated funding method to trigger rewards.

  • Terms and conditions (T&Cs): Every promotion maintains dedicated rules covering turnover requirements, eligible trading instruments, validity windows, and bonus deduction rules.

• How to opt in or opt out via the VT Markets Client Portal (Web)

  You can manage your campaign participation directly from your desktop browser in just a few clicks.

  1. Sign in to the VT Markets Client Portal using your registered email and password.

  2. Click the Promotions tab located on the left-hand navigation menu.

  3. Browse the active promotional cards and click on your preferred event banner.

  4. Review the promotion terms, then click Opt-in to enroll, or select Opt-Out if you wish to exit an active campaign.

• How to opt in or opt out via the VT Markets App (Mobile)

  Manage your ongoing promotions and event registrations on the go directly from your smartphone.

  1. Launch and log in to the VT Markets App on your mobile device.

  2. Tap Discover on the bottom navigation bar, then select Promotions at the top.

  3. Tap any promotion banner to review its detailed requirements and terms.

  4. Tap Join Now to register your trading account, or tap Opt-Out to cancel participation.

• Troubleshooting: What if I don't see the Promotions tab

  Follow these quick checks if the Promotions section is missing from your Client Portal or mobile app.

  • Regional availability limits: Promotional programs run on scheduled calendars and are region-specific. If there are currently no active events for your registered country, the Promotions tab may not be displayed or will appear blank until a new campaign launches.

  • Ineligible account profile: Certain account categories (such as demo profiles, PAMM investor accounts, or accounts registered under specific institutional partnership/IB structures) do not support retail promotions, which may hide the tab.

• Need more help?

  If a promotion does not credit within the stated timeframe, or if you need assistance checking your eligibility, contact Customer Support via 24/7 Live Chat on the website or email info@vtmarkets.com with the following details:

  1. Registered full legal name and email address

  2. MT4 / MT5 trading account number

  3. Name of the promotion you wish to join or review

  4. Deposit amount, transaction date, and screenshot of your settled deposit record (if applicable)