A credit bonus is a promotional trading credit awarded to your trading account by VT Markets to expand your trading capacity and support active positions. It functions by increasing your usable margin (equity) and strengthening your account’s resilience against adverse market movements. Credit bonuses cannot be withdrawn as cash and are subject to specific deduction rules whenever a fund withdrawal or internal transfer is requested.

• Credit bonus functions and equity calculation

  • • Trading account equity calculation formula:

    • Equity = Trading Account Balance + Floating Profit/Loss + Credit Bonus

  • • Stop-out buffer:

    • The credit bonus automatically adds to your trading account equity, elevating your overall margin level.

    • By expanding total usable equity, it provides an additional buffer that helps reduce the risk of premature stop-outs during sharp market price fluctuations.

  • • Increased position capacity:

    • The credit bonus adds directly to your free margin, enabling you to open larger trade sizes (higher lot volume) than your deposited balance alone would permit.

• Credit bonus deduction rules for withdrawals and internal transfers

  • When submitting an internal transfer or fund withdrawal request, the VT Markets Client Portal displays an alert reminding you that your promotional credit bonus will be affected.

  • • Credit bonus adjustments during withdrawal requests:

    • Credit bonuses cannot be cashed out or converted to withdrawable balance.

    • When you submit a withdrawal request, a portion or the entirety of the credit bonus in your trading account is deducted immediately upon submission, regardless of whether the withdrawal is ultimately approved or rejected. Deducted promotional credits will not be restored.

    • Transaction record tags: If an entry in your transaction history is labeled Deduct Credit-AuditWithdrawal or Credit Out-AuditWithdrawal, it signifies the automated removal of promotional credits by the system due to an outgoing fund transfer or withdrawal.

  • • Credit bonus adjustments during internal transfers:

    • Once your account satisfies specific promotional criteria, a credit transfer feature unlocks on the fund transfer page, allowing you to transfer qualifying credits alongside your balance.

    • Transferred credits remain subject to proportional deductions based on specific campaign terms. Promotional credits cannot be freely transferred across trading accounts without fulfilling underlying account requirements.

• How to check promotion terms and conditions for credit bonuses

  1. 1. Log in to the VT Markets Client Portal.

  2. 2. Navigate to the Promotions tab on the left-hand navigation menu.

  3. 3. Locate your active campaign card and click Terms and Conditions to review the specific bonus turnover and validity periods. d

  4. 4. You can check the deduction ratios when you submit the withdrawal or internal transfer request.

• Troubleshooting and common inquiries

  • • Why was my credit bonus removed immediately after requesting a withdrawal?

    • In accordance with promotion policies. Any withdrawal triggers the automated deduction of promotional credits.

  • • Can a deducted credit bonus be re-credited if I cancel my withdrawal?

    • No. Promotional credits removed upon withdrawal submission are permanently forfeited and cannot be manually restored.

  • • Will an internal transfer remove all my credits?

    • Depending on the specific campaign rules, an internal balance transfer may forfeit either the entire bonus or a proportional share corresponding to the transferred equity amount.

• Need more help?

  • If you have questions regarding promotional credit bonus, credit deductions, or campaign terms and conditions, contact Customer Support via 24/7 Live Chat on the website or email info@vtmarkets.com for assistance with the following details:

    1. 1. Registered full legal name and email address

    2. 2. MT4 / MT5 trading account number

    3. 3. Campaign or promotion name

    4. 4. Screenshot of the transaction history or error prompt displayed in the VT Markets Client Portal