You can perform internal fund transfers between your own trading accounts (including MT4, MT5, and Copy Trading accounts) using either the VT Markets Client Portal or the VT Markets App. Internal transfers between accounts denominated in the same base currency are completely free of charge.
Transfer funds between trading accounts (Internal Transfer) Policies and Restrictions
Same-Currency Trading Account Requirement: Internal transfers can only be processed between trading accounts sharing the same base currency (e.g., USD to USD). Direct transfers between accounts with different base currencies (e.g., USD to EUR) are not supported by the system.
Cross-Trading account Currency Alternative Workaround: If you need to move capital between accounts with different base currencies, you must submit a standard withdrawal request from the source account back to your personal payment method, and then initiate a new deposit into the destination account.
Transfer funds between trading accounts (Internal Transfer) Fee: VT Markets charges 0 handling fees for internal transfers between trading accounts sharing the same base currency.
Credit Bonus Adjustments: If your transfer-out (source) trading account currently holds an active credit bonus, an automated prompt will appear during the transfer process. A proportional amount or the entire trading credit may be removed depending on the specific campaign terms. Review the on-screen options before confirming.
Open Positions & Margin Protection: To safeguard portfolios against rapid market volatility and prevent margin calls during capital migration, the system blocks internal transfers if the source account has active open trades. You must close all open positions before initiating an internal transfer.
Steps for Internal Transfer Instructions
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Submit the internal transfer request via the Client Portal:
1. Log in to your VT Markets Client Portal using your registered email and password.
2. Go to Funds on the left-hand navigation menu and select Transfer between accounts.
3. Under the From field, select your source trading account.
4. Under the To field, select your destination trading account (must share the same currency).
5. Enter your intended transfer amount.
6. Click Submit to finalize the request.
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Submit the internal transfer request via the VT Markets App (Mobile)
Open and log in to the VT Markets App on your mobile device.
Tap the Assets tab on the bottom navigation bar.
Tap Transfer.
Select your source account (From) and target destination account (To).
Enter the transfer amount and confirm the transaction according to on-screen prompts.
Troubleshooting for submitting the internal transfer request
Destination Account Not Selectable: Verify whether the recipient trading account is denominated in a different base currency, archived, or the recipient trading account is inactive.
Source trading account has open positions: You must close all open positions before initiating an internal transfer.
Need More Help?
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If your internal transfer fails, encounters an error, or the funds do not reflect in your target account balance after making an internal transfer, contact Customer Support via 24/7 Live Chat on our website or email info@vtmarkets.com with the following details:
1. Registered email address
2. Source trading account number (From)
3. Destination trading account number (To)
4. Exact transfer amount and currency
5. Screenshot of any pop-up prompt or error message