VT Markets clients must complete Advanced (Bank Transfer) Verification before using International Bank Wire Transfers for depositing or withdrawing funds. Advanced Verification requires uploading specific, high-tier identity and financial proof documents through the VT Markets Client Portal. Once submitted, the documentation undergoes an elevated audit by the internal team.

• Step-by-step advanced verification submission in the Client Portal

  1. 1. Log in to the VT Markets Client Portal using your registered email and password.

  2. 2. Navigate to Profile > Verification from the left-hand navigation sidebar.

  3. 3. Select the Plus (or Advanced) tab.

  4. 4. Follow the on-screen prompts to upload your designated identification and banking documents.

  5. 5. Check your verification status directly inside the Client Portal for live review updates.

• Advance proof of identity (POI) requirements

  • • Core criteria: Provide a valid, government-issued photo ID that clearly displays your full legal name, clear photograph, date of birth, issue date, and expiration date.

  • • Document hierarchy and priority:

    • • Passport (photo page and signature page): Highly recommended as the primary choice for the fastest and smoothest review.

    • • Resident Identity Card (front and back): Availability depends on your registered region. If verification is declined after submitting a national identity card, resubmit using your passport.

  • • Format standards: Submissions must be original, high-resolution color files showing all four corners with zero glare or obstruction.

• Advance proof of address (POA) requirements

  • • Primary document standard: A bank or credit card statement issued within the last 3 months in full color, clearly showing your full legal name, issue date, and residential street address (P.O. Box addresses are strictly prohibited).

  • • Supplementary address verification rule:

    • • If your bank or credit card statement does not display your full physical residential address, you must submit a secondary supplementary document confirming your address.

    • • Accepted combination: Bank/credit card statement paired with an official utility bill (water, electricity, gas, or landline phone) issued within the last 3 months.

• Advance document processing time and verification status

  • • Review turnaround: Advanced Document Verification involves elevated banking checks and typically takes 1 working day to be processed by the internal team.

  • • Status tracking: You can monitor the review progress directly under the verification tab in your portal dashboard.

• Troubleshooting and common rejection reasons when verifying the Advanced verification 

  • • Bank statement exceeding 3 months: Standard verification accepts proof of address up to 6 months, but Advanced Bank Transfer Verification strictly requires financial statements issued within the last 3 months.

  • • Black-and-white or e-statement printouts: Uploading black-and-white photocopies or low-resolution phone screenshots will result in immediate rejection; always upload original digital PDF statements or clear color photos of physical statements.

  • • Name or address discrepancy: The name and address on your banking documents must match your registered VT Markets profile details exactly.

• Need more help?

  • If your verification status remains pending for more than 1 working day, document upload fails, or your submission is rejected, contact Customer Support via 24/7 Live Chat on the website or email info@vtmarkets.com with the following details:

    1. 1. Registered email address

    2. 2. MT4 / MT5 trading account number

    3. 3. Screenshot of your current verification status in the VT Markets Client Portal

    4. 4. Specific error message or document rejection reason provided by the internal team