Trade now
EN

How do I complete Advanced Document (Bank Transfer) Verification?

VT Markets clients must complete Advanced (Bank Transfer)  Verification before using International Bank Transfer to deposit or withdraw funds. Advanced (Bank Transfer) Verification requires clients to upload the requested documents through the VT Markets Client Portal.

Steps to Complete Advanced Document Verification in the Client Portal

  1. 1. Log in to the VT Markets Client Portal.
  2. 2. Navigate to Profile > Verification.
  3. 3. Select the Plus tab.
  4. 4. Follow the on-screen instructions and upload the required documents to complete Advanced Verification.
  5. 5. Check the verification status in the Client Portal for updates.

Advance Proof of Identity (POI) requirements:

  • To complete Advance Proof of Identity (Advance POI) verification, please provide a valid government-issued photo ID that clearly displays your name, photo, date of birth, issue date, and expiry date.
  • Available options vary by country; please refer to the system displayed in the client portal. We recommend submitting documents in the following order of priority:
    Passport (photo page and signature page): Recommended for faster, smoother verification.
    Resident Identity Card (Front and Back): Please note that identity cards from some countries may not be available.
  • If your verification fails after submitting a Resident Identity Card, please resubmit using your passport instead.
 

Advance Proof of Address (POA) requirements:

  • Your primary POA document must be a Bank/Credit card statement issued within the last 3 months, in multi-colour, that clearly displays your full name, issue date, and residential address (PO Box addresses are not accepted).
  • If your Bank/Credit card statement does not include your residential address, you will need to submit an additional document that shows your address. Accepted supplementary documents include:
    Bank/ Credit card statement + utility bill (gas, electricity, water, or phone)

 

Advanced Document Verification Processing Time

  • Advanced Document Verification may require additional review after document submission, which may take 1 working day. If the verification status remains pending for more than one business day, contact VT Markets Customer Support for assistance.
 

Need More Help?

  • If you encounter any issues during the upload process, or if your Advanced Verification has been pending for more than one business day, contact Customer Support or email info@vtmarkets.com and provide:

  1. 1. Your registered email address
  2. 2. Your trading account number
  3. 3. A screenshot of your verification status from the Client Portal

Related articles