Trade now
EN

How do I check my trading account balance, equity, and credit bonus?

You can view your live trading account balance, equity, and promotional credit bonus at any time through the VT Markets Client Portal or directly inside your MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms. Understanding how each figure is calculated helps you manage your margin effectively while trading.

Steps to check your trading balance and credit bonus

Select your preferred platform below to view your account figures:

  • Via the VT Markets Client Portal

    1. Log in to the VT Markets Client Portal using your registered email address and password.

    2. Click Accounts from the left-hand navigation menu.

    3. Locate your trading account card to view your live Balance and Credit figures directly.

  • Via MT4 or MT5 Desktop Terminals (Windows / macOS)

    1. Open MetaTrader 4 or MetaTrader 5 and log in to your trading account.

    2. Press Ctrl + T on your keyboard (or go to View > Terminal on MT4, and View > Toolbox on MT5) to open the bottom panel.

    3. Click the Trade tab at the bottom of the window to view your live Balance, Equity, Margin, and Credit.

  • Via MT4 or MT5 Mobile Apps (iOS & Android)

    1. Open the MetaTrader 4 or MetaTrader 5 mobile app and sign in using your trading account number, password, and designated server.

    2. Tap the Trade tab on the navigation bar to view your real-time account figures.

What is the difference between Balance, Equity, and Credit

Each metric reflects a different part of your trading capital:

  • Balance: 

    Your realized cash funds from completed deposits, profit (closed trades).

  • Credit: 

    Non-withdrawable. Credit bonus is a promotional trading credit awarded to your trading account by VT Markets to expand your trading capacity and support active positions. It functions by increasing your usable margin (equity) and strengthening your account’s resilience against adverse market movements.

  • Equity: 

    The real-time total value of your account, calculated as Equity = Balance + Credit ± Floating Profit/Loss. Whenever you have open positions, your equity fluctuates continuously with live market prices.

What if Trade or balance panel is missing in MT4/MT5

Press Ctrl + T (or navigate to View > Terminal on MT4 / View > Toolbox on MT5) to restore the bottom status window.

What if Numbers differ between the Client Portal and MT4/MT5

When you have open trades, your Equity changes continuously while your Balance stays fixed until positions close. Make sure you are comparing Balance to Balance rather than Balance to Equity.

Need more help?

If you notice an unexpected discrepancy in your balance or credit figures across platforms, contact Customer Support via 24/7 Live Chat on our official website or email info@vtmarkets.com from your registered email address with the following details:

  1. Full registered legal name and email address

  2. MT4 or MT5 trading account number

  3. A full screenshot of your MT4/MT5 terminal or Client Portal screen showing the discrepancy

 

Related articles