You can withdraw cryptocurrency from your VT-Wallet to an external private wallet or digital asset exchange through the VT Markets Client Portal. Currently, VT-Wallet offers zero-fee withdrawals (both platform processing fees and blockchain network Gas Fees are fully absorbed by VT Markets), subject to per-transaction minimums and daily volume caps. However, due to ongoing maintenance, VT withdrawals are currently unavailable.

Withdrawal Policies, Fees, and Timelines in VT-Wallet

• Zero Handling Fees: VT Markets currently charges no fees for on-chain withdrawals from VT-Wallet. This policy covers both platform withdrawal fees and external network Gas Fees (miner fees).

• Estimated Processing Time: Once reviewed and dispatched, funds typically arrive within 20 to 30 minutes, depending on real-time blockchain network traffic and required block confirmations. If your transaction does not arrive after 30 minutes, contact Support for investigation.

• Daily Transaction Cap: If daily withdrawals exceed 10 transactions, the system may temporarily reject further requests until the following day for risk management.

• Network Matching & Asset Protection: Verify that the token contract and blockchain network supported by your recipient external wallet align identically with the network selected on the VT-Wallet withdrawal screen (e.g., USDT-TRC20 addresses must only receive funds over TRC20). Selecting an incompatible network will result in the permanent loss of funds.

   

VT-Wallet Withdrawal Limits by Cryptocurrency

• Tether (USDT):

  • Minimum withdrawal per transaction: 30 USDT

  • Maximum daily withdrawal limit: 50,000 USDT

• USD Coin (USDC):

  • Minimum withdrawal per transaction: 30 USDC

  • Maximum daily withdrawal limit: 50,000 USDC

• Bitcoin (BTC):

  • Minimum withdrawal per transaction: 0.0015 BTC

  • Maximum daily withdrawal limit: 0.5 BTC

• Ethereum (ETH):

  • Minimum withdrawal per transaction: 0.02 ETH

  • Maximum daily withdrawal limit: 15 ETH

     

Steps to Submit the VT-Wallet Withdrawal Request Instructions

1. 1. Log in to the VT Markets Client Portal and select VT-Wallet from the left-hand navigation sidebar.

2. 2. Click the Withdraw button on the main wallet dashboard.

3. 3. Under Choose Coin, select the cryptocurrency you wish to withdraw and specify the corresponding network (e.g., TRC20, ERC20).

4. 4. Under Withdraw To, paste your external destination wallet address and input your withdrawal amount.

5. 5. Review the recipient address, network, and withdrawal amount carefully, then click Confirm.

6. 6. Complete the required Two-Factor Authentication (2FA) and One-Time Password (OTP) security verifications.

7. 7. Submit the withdrawal request and await internal review and blockchain confirmation.

Withdrawal Troubleshooting & Common Issues in VT-Wallet

• Submission Blocked or Rejected: Ensure the requested withdrawal amount satisfies the minimum threshold (e.g., 30 USDT) and does not exceed the daily cap or the 10-transaction daily limit.

• 2FA Code Expired: If your authenticator app or email OTP code times out, request a new code and enter it within the valid countdown window.

• Transaction Pending Beyond 30 Minutes: Check your portal withdrawal history to confirm whether the status has changed to approved/dispatched; if dispatched, use the provided Transaction Hash (TXID) to track progress on a public block explorer.

Need More Help?

• If your withdrawal has been approved but has not arrived in your external wallet after 30 minutes, reach out to our 24/7 Live Support team or email info@vtmarkets.com from your registered email address with the following details:

  1. 1. Registered email address

  2. 2. Blockchain network used (e.g., TRC20, ERC20)

  3. 3. Exact withdrawal amount and transaction timestamp

  4. 4. Recipient destination wallet address and screenshot of the withdrawal record