Coupons are promotional rewards distributed to clients exclusively through the VT Markets App. Common coupon types include Deposit Discount Coupons, which require clients to meet specific qualifying criteria—such as reaching a minimum deposit threshold—to activate the discount voucher. You can review your available coupons, track active vouchers, and check their complete terms directly within the VT Markets App.
Before you use coupons through the VT Markets App
Understanding coupon distribution criteria and redemption conditions ensures your vouchers apply successfully.
Automatic distribution: Eligible coupons are automatically credited to your account profile once you fulfill the specific participation criteria of a qualifying campaign.
Ongoing promotion tracking: Visit the Promotions section in the app at any time to explore current promotional events and qualification criteria.
Usage restrictions and requirements: Most promotional vouchers (such as deposit discounts) come with dedicated rules; review each coupon's details to confirm minimum deposit thresholds, qualifying trading account models, and expiration deadlines.
Steps to check your available coupons and terms on the VT Markets App
Access your personal coupon wallet in the app to view active vouchers and their redemption requirements.
Open and log in to the VT Markets App on your mobile device.
Tap the Profile icon (avatar or grid menu) at the top-left corner of the Home screen.
Select Coupons from the menu list to open your voucher dashboard.
Tap on any individual coupon card to view its specific usage terms, minimum deposit requirement, eligible accounts, and validity period.
What if you encounter coupon issues?
Review these scenario solutions if your voucher is missing or inactive.
Coupon cannot be applied during a deposit: Return to the Coupons section to check whether your deposit meets the minimum deposit threshold, or verify if the coupon has passed its official expiration date.
No Coupon appearing in the Coupons tab: An empty Coupons page indicates that your profile has not yet participated in an eligible promotional campaign, or that previous vouchers have expired; check the Promotions section for current seasonal programs.
Need more help?
If you encounter system errors when applying a coupon, contact Customer Support via 24/7 Live Chat in the app or email info@vtmarkets.com from your registered address with the following details:
Registered full legal name and email address
Screenshot of the Coupons page or the specific error message displayed in the VT Markets App